Rumba's Cafe Reviews Summary

Food Quality

Pros:

• "Food is always good and prices are affordable."
• "This is such a great place. The food is amazing! Price is even better!"
• "The food comes out at a great pace and it is fresh and delicious."
• "The food's delicious, great serving amounts & VERY reasonably priced."
• "The food was fresh, hot, and yummy."
• "Delicious Cuban food at a good price!!"
• "The Cuban sandwich is fantastic! All the food I've had here is great."

Cons:

• "The waitress initially ignored my daughter because she is biracial."
• "Unfortunately the sandwich was like shoe leather."
• "Food sucks, 1st of all. All garbage ingredients with little to no flavoring."
• "The breaded chicken tasted old as if it was reheated."
• "The food was incorrect."
• "Cause my meat tasted like wood!"
• "The food is not the same and the service horrible."

Service

Pros:

• "The service is top notch!!"
• "Customer service were very nice and place is clean and organized."
• "Everyone who works there is super nice and sweet."
• "The service is also just top notch."
• "The staff and ownership are very inviting and cordial."
• "Staff is always friendly & the place is always busy!"
• "Very friendly and knowledgeable staff."

Cons:

• "But my last three visits the service was slow and very disorganized."
• "I waited 30 min for my breakfast and they changed my plate 3 times."
• "The food is delicious but the service not so good."
• "Must be patient with the service as they do show prejudice towards their non-Spanish crowd."
• "FYI service is slow so be patient."
• "The service staff is attentive and friendly."
• "Subpar service, the service staff tends to ignore the customer if you're not their assigned table or direct customer at the counter."

Price

Pros:

• "Prices are affordable."
• "The fact that their prices are still the same and the food is just as good blows my mind."
• "The prices are good compared to other places."
• "Everything from food to the price was AMAZING!!!"
• "The prices were fantastic."
• "Insanely low prices."
• "Great food, very good prices."

Cons:

• "The price for breaded chicken, rice and beans was also overpriced for such bad quality food."
• "If they raised their menu prices even a few dollars I guarantee they would go out of business as that is the only draw they have."
• "You have to put up with the mistreatment of some of its waitresses and the lack of attention from the managers there who do not observe or instruct their waitresses."
• "THE croquetta tasted weird the yellow rice tasted like parbroiled rice."
• "I got a parasite due to unhygienic food handling and have been sick for weeks."
• "I will not be returning to the establishment this is the third and fourth time I've tried the sandwich with the hopes that they repair or do something different and they have not."
• "The food is cold and they juice they gave me was sunny D like what bro."

Ambiance

Pros:

• "The decor is modern and updated with tin ceilings vibrant color and excellent light."
• "Nice, cozy place with great ambiance!"
• "Great Cuban diner that is busy most days with lively music playing in the background."
• "Always a nice atmosphere."
• "Atmosphere was cool. Felt like a nice casual restaurant."
• "It’s a Cuban restaurant with lots of culture and energy."
• "A cozy slice of Hispanic Caribbean food and ambiance."

Cons:

• "Worst place EVER. Where to start? Got there and nobody notice me for 7 minutes."
• "It was just okay. Small atmosphere."
• "The place is small but it gives an intimate atmosphere."
• "Small and gets packed for a reason."
• "I’ve never tried Dine-in, nor would I want to. Crowded and too close for comfort."
• "Only complaint I have is that lately the floors are very slippery and it's just an accident waiting to happen."
• "The only downfall is that it's everyone else's favorite too so it's pretty difficult to spot a table on an early afternoon on a Sunday."