Son Cubano Restaurant on the Hudson Reviews Summary

Service

Pros:

• "The staff is attentive and courteous."
• "Nick E, the server was super attentive, professional and proper."
• "Our server Jose M. was extremely professional and very friendly."
• "The level of attentiveness and care provided by the staff member who served me was beyond impressive."
• "Claudia our server was beyond helpful due to some allergies in the family."
• "The service was outstanding!"
• "Our Server Johnny R along with his helpers did an amazing job."

Cons:

• "The service took very long and the waiter could have been more attentive to our table."
• "Another wired thing is we need to pay 18% mandatory tips and 3% convenience fee."
• "The waiters received the order wrong, with poor communication."
• "They had to be reminded to bring simple things like soda or steak knives."
• "Our server was polite but I had to ask twice for water because he kept forgetting to refill..."
• "We did feel rushed as some waiters wanted to take meals away without finishing our plate."
• "Service was horribly slow and almost nonexistent."

Food Quality

Pros:

• "The food is great."
• "Everything tasted incredible and was a work of art."
• "The paella dish was delicious."
• "Empanadas were delicious."
• "The food was delicious!"
• "The food here is very good. Everything is flavorful."
• "The food was delicious and the service was beyond compare."

Cons:

• "The food is absolutely horrible. I had the pork shoulder. It was dry and had no flavor."
• "Skirt steak was very hard to chew."
• "The beans and rice, the basics of Cubano cuisine... they were hard and bland."
• "It takes more than putting some crab meat inside a tiny undersalted ball of dough."
• "The steak wasn't seasoned at all. It was extremely tough and gamey."
• "OYSTERS... Super tiny, almost empty shell, not fresh and frozen."
• "The food was tasteless.. appetizer tostones no seasoning and you would think that being cuban it will be full of flavors."

Ambiance and Views

Pros:

• "THE VIEW OF MANHATTAN IS ABSOLUTELY BEAUTIFUL!!!!"
• "The ambiance is beautiful."
• "Right on the water facing the extravagant NY skyline."
• "The setting and atmosphere are incredibly attractive and visually appealing."
• "This restaurant has awesome views of the NYC skyline. The ambience is lovely."
• "The atmosphere was relaxing and the view was spectacular."
• "Stunning City Skyline views."

Cons:

• "Unfortunately when we arrived, the place was so cold inside."
• "The hostess cannot be reasoned with."
• "The place was so cold inside."
• "The hostess does not want to accommodate our request that our party of 22 be seated together."
• "The bathroom attendant FaceTime with a male inside the ladies bathroom."
• "For some reason service was not on point and we were a large party."
• "They sat us on the worlds smallest table when they had at least 20 available tables."

Value

Pros:

• "Most expensive meal I ever paid for but worth EVERY penny."
• "Yes restaurant and drinks are a bit on the higher then average price but in our experience it was worth it."
• "The overall pricing is reasonable."
• "The food and customer service were both excellent."
• "Food was pretty good, but pricey for what you get so I guess you’re paying for the views."
• "While some may find it expensive, I believe you’re paying for the complete glamorous experience."
• "The food here was absolutely amazing! Definitely suggest the steak skewers and the roasted chicken, and maduros, so good and perfect for a family dinner!"

Cons:

• "Overpriced."
• "THE FOOD IS OVERPRICED FOR THE FLAVOR they offer."
• "They charge $4 per slice of the cake they cut for each person in your party."
• "The champagne was way overpriced for taste."
• "You are paying for the location.. what a money grab.. no where in America nor In Canada have I ever paid that much for a jack and coke."
• "They charged us $32 cake cut fee plus credit card fee. It is outrageous."
• "Also I think this place is really overpriced."