"Warm and friendly staff, nice atmosphere. The service is great."
"The ambiance is beautiful."
"I found the atmosphere to be fun and lively."
"The atmosphere is very Culturally Cuban so it makes you feel like you are somewhere else, nice escape."
"The Atmosphere is very nice."
"Impeccable service, delicious food, and a warm and inviting atmosphere."
Cons:
"Loud, it was a Friday night, so the place was packed and jumping."
"The service it’s also the same it’s busy they don’t take care of you the right way!"
"Service was pretty slow."
"Was having a good time till the manager told me an my friend we had to leave to accommodate a “larger group”."
"As soon as I walked in, the music hurt my ears. It was way too loud."
"The noise level is a little high so prepare yourself."
"Prepare to deal with a very loud atmosphere."
Service
Pros:
"Service was pleasant."
"Our server, Maddy, was very attentive (in a good way!) and super friendly."
"Their floor service was excellent it made me feel at home at a social gathering with friends and family."
"The waitress was kind enough to offer me a free drink or dessert of my choice."
"Service was pretty fast and efficient and we had multiple servers pass by our table frequently to assist with any requests."
"The waiter who served us was very friendly and attentive. The experience was not worth the bill."
"Our waitress continuously checked in on us to make sure we had everything we needed."
Cons:
"It is not the same Management as it was. This place has changed for the worst."
"Take your business elsewhere. Today I ordered, a cheeseburger only to prepare to eat and realized that there burger that I ordered, was not there."
"The server was pressed to close out our tab because his shift was over."
"The blame is in management."
"The hostess in the front gave us a terrible attitude when we asked to use the restroom before being seated."
"The service here is abominable."
"The service was really BAD!"
Food
Pros:
"Food was excellent."
"The food was delish and the coconut sangria was to die for."
"The food, was so good. When I went I got the Ribeye steak with mofongo and sauteed spinach."
"The food is so delicious; my favorite is the beef pastelon."
"The food was fantastic had several mojitos to channel that Cuban vibe and it was everything!"
"The food does not disappoint! We both had the pollo guisado special."
"Appetizers were great but the asopao de camerones was outstanding."
Cons:
"The appetizer were disappointing as well."
"THE PRICES ARE TOOOO HIGH (Example: A Cubano Sandwich is $16.00 🤔 which should be $8.00 at the most."
"The food was ok but greasy. Portions are very generous."
"The seafood mofongo was subpar."
"The food was terrible and not at all how I remembered."
"The food is mediocre at best."
"The food was dry, the rice was mushy. The drinks are weak."
Price
Pros:
"Was able to have unlimited Sangria's for $8 for 2 hours. Can't beat it."
"The prices are very reasonable and fair."
"The food is great. Price is reasonable and the portions are quite large."
"The price was definitely right too, you can't go wrong!!"
"The prices aren't too bad but are much better if you use a Groupon voucher."
"The food portions are very big."
"The daily specials are where it’s at! Highly recommended for a cheap and delicious bite if you’re in the area."
Cons:
"I wouldn’t be as harsh if it were less expensive. At this price, I expect a lot better."
"It was a little pricey."
"Food is very pricey and not the best for the price."
"A RIP OFF AT IT'S FINEST...COME ON HAVANAS!!!!"
"He spent $90 for the take out meal for the two of us But it was probably worth no more than $40 because of the quality of the food."
"But you do have to be careful appetizer plus dinner for two and two drinks could add up quickly to a hundred dollars with gratuity."
"Was charged for 50.00 tips, did not complain only to get the final tab with an additional 10 dollars for a processing fee b/c we paid with a debit card."
Management
Pros:
"Ceaser the manager very great service luis the bouncer great person."
"The Manager was Extremely Helpful and In total Control of the entire Restaurant and Staff."
"Had a minor ish with the Hostess and seating which was quickly resolved by the manager."
"The busboys, waitresses, hostess and manager are all on the floor. Anything you need will be taken care of."
"Place was packed. Security was on point with keeping it safe."
"Havana Restaurant consistently delivers an outstanding experience!"
"The staff was great and attentive and the prices were reasonable."
Cons:
"No good management 😕"
"The service here is abominable."
"Both times the manager Joe has insulted and yelled at myself and my party."
"The service was so bad at this place that we didn't even wait around to be seated."
"Not returning to this establishment due to this dubious act."
"As far as social distancing is concerned, the set up is horrible."
"The reason why our overall experience was negative is because as soon as we started receiving the food we caught a strong and very unpleasant smell - like rancid meat to be specific."