Austin's Ale House Reviews Summary

Category: American restaurant New York

Address: 82-70 Austin St, Queens, NY 11415, USA

Phone: +17188493939

Rating: 4.4
based on 167 reviews.

Staff and Service

Pros:

  • "John and the entire staff are always welcoming, professional, reliable and friendly."
  • "The waiters were really nice but the service seemed a bit slow that evening."
  • "Colleen was wonderful with helping me set everything up, and the day of the wedding the staff went above and beyond to take care of everyone."
  • "The crew was kind and knowledgeable."
  • "Staff super knowledgeable and attentive."
  • "Staff is friendly and SUPER attentive."
  • "The service was spot on quick even for the crowd that was there, informative attentive overall just good."

Cons:

  • "Didnt even get water but everyone around us got water, had to ask."
  • "Staff are a little hard to get the attention of, you basically have to slap them with a fish to get their attention for anything at the bar."
  • "The wait staff didn’t really pay attention to our table."
  • "Very dissapointed. I saw all the reviews on how great of a place it was and decided to have a quick lunch here. I went in, sat down and no one came by."
  • "Waitress wasn't friendly at all, and we told her it was our first time there."
  • "Service is slow so make sure you have plenty of time when you eat there."
  • "Server was very inattentive, seems like he had a lot going on."

Food Quality

Pros:

  • "The food is always top notch."
  • "Drinks are extra special(no matter what it is)....."
  • "The wings are phenomenal."
  • "I had the aged ribeye steak with au poirve sauce. Delicious!"
  • "The food was very good and I loved the grapefruit beer."
  • "The food is excellent."
  • "Hands down the best chicken wings ever!!"

Cons:

  • "The Burger I ordered was pretty tasteless, it did not taste good at all."
  • "Food and drinks are overpriced and not the best."
  • "Unfortunately my wings were on the dry side."
  • "Medium burger does not mean raw meat."
  • "Food and beers have gotten much more expensive to the point of ridiculousness."
  • "Chicken sandwich was 60% bread, 25% cheese, 10% chicken, and 5% whatever."
  • "The food just wasn't anything to rave about."

Ambiance and Atmosphere

Pros:

  • "Austin's is the perfect neighborhood bar."
  • "A GREAT TIME WAS HAD BY ALL ! ! !"
  • "This place has the best outdoor seating in this part of queens."
  • "The place has an open vibe to it."
  • "Great place to hangout after work and with friends. Cozy atmosphere with live events weekly."
  • "The atmosphere was enjoyable and exciting people were in the bar friendly nobody was a drunken mess."
  • "The atmosphere was very comfortable and reminded me of the slower pace of home."

Cons:

  • "Very uncomfortable with a crowd."
  • "The restaurant on the inside was stuffy...more of a bar scene."
  • "Kinda loud, but the young crowd keeps the party humming!"
  • "The smell of old beer spills lingers in the air."
  • "It's a hangout for a lot of sports fans and guys who like to get loaded and walk through the area shouting when the place closes."
  • "Loud, sports bar environment."
  • "The service took a long time."

Value and Pricing

Pros:

  • "Very reasonable price for 4 people."
  • "Buy one get one free appetizers is a great deal."
  • "Place can get a bit pricey if you don't stick to a deal, but the deals are the best things to get in my opinion."
  • "Little pricey but the food was amazing."
  • "Beer and shot prices are reasonable."
  • "Prices on the appetizers were reasonable."
  • "It's nice and not crazy expensive."

Cons:

  • "Beer was a little on the warm side out of tap- glasses were warm as well."
  • "Also a bar should never serve weird tasting soda which theirs always is."
  • "Price caution! I had brunch(first time Jan.29.23)today. Food & service was great but when I got a bill price was higher than what menu says."
  • "Food was overpriced."
  • "Many beers were between 10-11 dollars."
  • "We had king-size steak, fried onions salad a bottle of ref wine. We spent less than $200!"
  • "Now they're much more expensive, the quality of the food has come down."

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