"John and the entire staff are always welcoming, professional, reliable and friendly."
"The waiters were really nice but the service seemed a bit slow that evening."
"Colleen was wonderful with helping me set everything up, and the day of the wedding the staff went above and beyond to take care of everyone."
"The crew was kind and knowledgeable."
"Staff super knowledgeable and attentive."
"Staff is friendly and SUPER attentive."
"The service was spot on quick even for the crowd that was there, informative attentive overall just good."
Cons:
"Didnt even get water but everyone around us got water, had to ask."
"Staff are a little hard to get the attention of, you basically have to slap them with a fish to get their attention for anything at the bar."
"The wait staff didn’t really pay attention to our table."
"Very dissapointed. I saw all the reviews on how great of a place it was and decided to have a quick lunch here. I went in, sat down and no one came by."
"Waitress wasn't friendly at all, and we told her it was our first time there."
"Service is slow so make sure you have plenty of time when you eat there."
"Server was very inattentive, seems like he had a lot going on."
Food Quality
Pros:
"The food is always top notch."
"Drinks are extra special(no matter what it is)....."
"The wings are phenomenal."
"I had the aged ribeye steak with au poirve sauce. Delicious!"
"The food was very good and I loved the grapefruit beer."
"The food is excellent."
"Hands down the best chicken wings ever!!"
Cons:
"The Burger I ordered was pretty tasteless, it did not taste good at all."
"Food and drinks are overpriced and not the best."
"Unfortunately my wings were on the dry side."
"Medium burger does not mean raw meat."
"Food and beers have gotten much more expensive to the point of ridiculousness."
"Chicken sandwich was 60% bread, 25% cheese, 10% chicken, and 5% whatever."
"The food just wasn't anything to rave about."
Ambiance and Atmosphere
Pros:
"Austin's is the perfect neighborhood bar."
"A GREAT TIME WAS HAD BY ALL ! ! !"
"This place has the best outdoor seating in this part of queens."
"The place has an open vibe to it."
"Great place to hangout after work and with friends. Cozy atmosphere with live events weekly."
"The atmosphere was enjoyable and exciting people were in the bar friendly nobody was a drunken mess."
"The atmosphere was very comfortable and reminded me of the slower pace of home."
Cons:
"Very uncomfortable with a crowd."
"The restaurant on the inside was stuffy...more of a bar scene."
"Kinda loud, but the young crowd keeps the party humming!"
"The smell of old beer spills lingers in the air."
"It's a hangout for a lot of sports fans and guys who like to get loaded and walk through the area shouting when the place closes."
"Loud, sports bar environment."
"The service took a long time."
Value and Pricing
Pros:
"Very reasonable price for 4 people."
"Buy one get one free appetizers is a great deal."
"Place can get a bit pricey if you don't stick to a deal, but the deals are the best things to get in my opinion."
"Little pricey but the food was amazing."
"Beer and shot prices are reasonable."
"Prices on the appetizers were reasonable."
"It's nice and not crazy expensive."
Cons:
"Beer was a little on the warm side out of tap- glasses were warm as well."
"Also a bar should never serve weird tasting soda which theirs always is."
"Price caution! I had brunch(first time Jan.29.23)today. Food & service was great but when I got a bill price was higher than what menu says."
"Food was overpriced."
"Many beers were between 10-11 dollars."
"We had king-size steak, fried onions salad a bottle of ref wine. We spent less than $200!"
"Now they're much more expensive, the quality of the food has come down."