Bacall's Reviews Summary

Category: American restaurant New York

Address: 220 W 44th St, New York, NY 10036, USA

Phone: +12129442474

Rating: 4.1
based on 129 reviews.

Atmosphere

Pros:

  • "I also loved the fact that the steakhouse has a live band and taped music(DJ)."
  • "All staff were attentive and friendly, with a great atmosphere and the best music playlist."
  • "The environment is rustic and comfortable."
  • "There was a pianist/singer on site taking requests."
  • "The moment my husband and I stepped in the restaurant, we were swept away by the decor and memorabilia!"
  • "The space is beautiful, with its elegant vintage-inspired decor."
  • "The restaurant was beautiful with Christmas decor definitely a pretty photo-op."

Cons:

  • "When I asked about the loud music playing songs such as 'Dance till you’re dead' and other obnoxious party music, was told by the manager with attitude that 'things change' and there’s nothing they can do."
  • "The décor obviously for Valentine’s Day was chintzy, gaudy, loud, and obnoxious!"
  • "Too bad the experience is marred by awful music (that kills the decor and ambiance)."
  • "Furniture in bar area is old/beat up, floor is dirty."
  • "The atmosphere was pretty much the only redeeming quality of this place."
  • "The POP-Up Frosty's Bar decorations were spectacular."
  • "The tacos entree was also overpriced and the portion extremely small."

Service

Pros:

  • "All staff were attentive and friendly, with a great atmosphere and the best music playlist."
  • "From the beginning the gentleman who greeted us, to the manager of duty Akeem congratulated us and made us feel like family, going above and beyond the whole night."
  • "Team is friendly and professional."
  • "Service was top notch 👌 Incredibly friendly and attentive."
  • "Our server was amazing, very respectful and responsive with good sensitivities."
  • "Very pleasant and helpful wait staff."
  • "Our server was very hospitable and explained menu items to us."

Cons:

  • "The service was awful, our bartender/waitress was slurring her words."
  • "Service was overall really poor and they weren’t even busy."
  • "The service was atrocious."
  • "Service was not good."
  • "We asked to speak to the manager and waited over an hour for them because they were 'busy in the downstairs office'."
  • "The waiter came to the table only once and acted as if he was too bothered to take our order."
  • "During the entire meal it was hard to find our waitress."

Food

Pros:

  • "This place has great food, great service and an amazing atmosphere."
  • "Both dishes were flavorful and delicious."
  • "The food is marvelous."
  • "The homemade pasta was to die for. The salmon was perfect."
  • "The 22oz Steak was amazing! Literally melted in your mouth."
  • "The food came out quickly and it was hot and delicious."
  • "Food was delicious, recommendations by server Yanny were excellent."

Cons:

  • "The cocktails are overpriced at almost $20 each."
  • "Food was basically cafeteria food."
  • "We got a wedge salad with grilled chicken (horrible salty chicken)."
  • "We also ordered a short rib dish which was tasteless."
  • "The desert was clearly pre made not housemade and super sweet."
  • "But the fish came pretty dry."
  • "The food was terrible and lacked any flavor."

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