Hillstone Reviews Summary

Category: American restaurant New York

Address: 378 Park Ave S, New York, NY 10010, USA

Phone: +12126891090

Rating: 4.5
based on 294 reviews.

Service

Pros:

  • "The service is exceptional. The waitresses are always helpful, better yet, smiling!"
  • "Service was excellent, food came out super fast."
  • "Always consistently exceeding expectations!"
  • "On the positive side, the service was excellent. Attentive without being obtrusive and very engaging."
  • "Love this restaurant. They are fast and very friendly. The service is excellent."
  • "Staff is courteous, knowledgeable and respects your space."
  • "Service always friendly and professional."

Cons:

  • "Will’s total disregard and walk away added insult to injury."
  • "Lindsay, who claims to be in some kind of manager was incredibly rude and asked us to leave because our group was enjoying their evening."
  • "I was told by the hostess, with a plethora of empty tables behind her, that they had no openings."
  • "Manager (Ben) dealt with my very stressful situation poorly — passive aggressive, and lacking empathy."
  • "Hostess was quite rude and insulting."
  • "We were immediately turned away by the main hostess."
  • "However our experience this time with the food was not great..Party of four celebrating a birthday late Sunday evening when I got sick while eating at the restaurant."

Food Quality

Pros:

  • "Thai noodle salad was delic!"
  • "The Key Lime pie was excellent."
  • "The food is absolutely outstanding."
  • "The emerald kale chicken salad is amazing."
  • "Their gumbo is delicious with just the right amount of spicy heat."
  • "Everything was excellent but I would specifically recommend the Osaka style rolls and the spinach artichoke dip."
  • "Ribs, burgers and salads are absolutely great."

Cons:

  • "A very greasy meal."
  • "In a bold move that defies the very essence of the city's vibrant cocktail culture, Hillstone has decided to forgo the inclusion of the espresso martini on their menu."
  • "The wine list could use some attention."
  • "Would not choose french fries again as they are very thin."
  • "The chicken salad was too sweet."
  • "The ribs were dry and not mouth watering as I remembered."
  • "The fries were limp and of a different quality than usual."

Ambiance

Pros:

  • "The place looks very modern, and neat."
  • "This Contemporary Restaurant has one of the best Baby Back Barbecue Ribs around."
  • "Michelin-approved chefs dine here. Famous French dip, burger, Hawaiian steak and curated art by the owner who has made this place a classic."
  • "The set up for outdoor dining in the park Avenue location is really something special."
  • "One of the best American places in the city."
  • "Quiet and classy and conveniently located."
  • "The atmosphere's nice, very cozy with a pretty solid jazz playlist playing."

Cons:

  • "Yet, amidst this picturesque setting, there lurks a plot twist so unexpected it could only unfold in the heart of New York City."
  • "Tables were crammed together to get maximum profit."
  • "Their bottles water brand leaves something to be desired and they cannot accept parties of 8 or more people, which is odd."
  • "Very crowded bar and restaurant."
  • "The space is dark and dated looking, you lose service as soon as you step inside."
  • "Booths are very comfortable and you can talk without being overheard."
  • "It feels like a place of the 90s."

Thanks! Your review is awaiting moderation.