OTOWN Bar & Grill Reviews Summary

Category: American restaurant

Address: 400 W Lackawanna Ave, Olyphant, PA 18447, USA

Phone: +15704834429

Rating: 4.2
based on 156 reviews.

Service

Pros:

  • "I must say, the service at otown was excellent."
  • "Service was GREAT!"
  • "Waitress, Brittany, was fabulous."
  • "Waitress was very attentive and we received our meals in a timely manner."
  • "Michaela was our waitress and was fantastic."
  • "The waitress was friendly and attentive."
  • "Our server Makayla was helpful the whole time and made some good drinks for us as well."

Cons:

  • "Awful service. Waited 45 minutes for drinks (which were glasses of water.)"
  • "Waited a long time for our food to arrive."
  • "Today, Taylor, our waitress forgot to write down what I ordered, never came over to check on us, disappeared."
  • "Came here today and they jacked the prices of everything still horrible service."
  • "Service was horrible..... bartender would rather sit and talk with regulars and forget about the tables....."
  • "The service was exceptionally slow."
  • "Nice restaurant, not good service!"

Food Quality

Pros:

  • "Their French fries are also very good."
  • "The Smokehouse Quesadilla with BBQ Pulled Pork hit the spot!"
  • "Wings were good size and had good flavor."
  • "The Lobster Cajun Burger was out of this world, as well as the Cajun stuffed wings!"
  • "The Mac & cheese entree was enough to feed 3 people so I had leftovers for a couple days."
  • "Food was spot on- tasty comfort food."
  • "Prime rib Grilled cheese was delectable!"

Cons:

  • "Worst $20 I've ever spent in my life!!!"
  • "The chicken dip was cold and separated, burger overcooked."
  • "The short ribs πŸ€’β€¦ Idk what they served me but it deff wasn’t short ribs."
  • "Food was mediocre."
  • "The beer cheese dip was underwhelming for $5.99; pretty watery and tasteless for the most part."
  • "The cheese sauce had an incredibly awful taste."
  • "The buffalo chicken sandwiches are meant to have lettuce, onions, and blue cheese on the sandwich... they had a few scraps of lettuce, and tomatoes added."

Atmosphere

Pros:

  • "Great atmosphere and food from their lunch, dinner menus to late night snacks and drinks."
  • "Enjoyed a refreshing Lagunitas in a cool bar atmosphere."
  • "The atmosphere is great too! Not too wild, you can eat outside in the spring an summer its beautiful inside."
  • "Great atmosphere breathing new life into a historic building."
  • "Nice tavern type bar & grill."
  • "The decor was so beautiful!"
  • "This place is great for family and friends to come and have some great food and relax."

Cons:

  • "However, if you or your partner is hard of hearing this probably isn’t the best place to dine-in for."
  • "Forget about conversation because I couldn't hear my family over the blenders going the whole time."
  • "It was also very cold in the restaurant. We were freezing the entire time."
  • "After we were seated it took nearly a half hour before anyone even asked if we were being helped."
  • "Waited more than what they said for a table and then when we were seated every server ignored us for over an hour."
  • "The vibe from the staff was definitely off, not friendly whatsoever."
  • "Staff just didn't look happy to be there."

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