Houlihan's Reviews Summary

Category: American restaurant

Address: 2136 NJ-35, Holmdel, NJ 07733, USA

Phone: +17326716633

Rating: 4.2
based on 180 reviews.

Food Quality

Pros:

  • "The food was delicious! And the dessert they brought for my mom... yum!"
  • "Great service and even better food."
  • "The wife had the sirloin with mash potatoes, great as well."
  • "The food was excellent, the chicken and avocado egg rolls were top tier."
  • "Food was absolutely delicious Prime rib cooked med was perfect!! Chicken parm was a bountiful portion."
  • "The food is always delicious and the staff is super friendly."
  • "The food was absolutely delicious, especially the Mac and Cheese which was creamy and packed with flavor."

Cons:

  • "We had nacho app not very good mostly cheese."
  • "Food was terrible... sh'rooms, the oil was too high so they were over cooked on the outside and barely done inside."
  • "Do not get the pineapple portrait martini, tasted like cough syrup."
  • "The green bean where cold and the mashed potatoes I had found a whole potato mixed in."
  • "The food was not up to their old standards. Terrible calamari."
  • "Food came out so cold, I told the server but it didn’t seem like he cares at all."
  • "The world famous shrooms and Thai Chile wings were lukewarm, and the seafood pasta on the lunch menu was watery and bland plus just as cold."

Service

Pros:

  • "Waiter Brendan was polite and friendly."
  • "Service was good, waitress was nice."
  • "The waiter we had was very attentive and always made sure we had what we needed."
  • "Ashley was our server and she was simply terrific!! Attentive, pleasant & quick!!"
  • "Joe the bartender on Thursdays is amazing. There wasn't a moment my cup was empty and he is super courteous."
  • "Great service (thanks, Nick!), Delicious food, and amazing sangria!"
  • "The servers are excellent, the vibe is friendly & it's a very comfortable restaurant."

Cons:

  • "Service was not very good. Waitress did not check to see if everything is ok."
  • "Waited 30 minutes for our drinks. Waitress was too busy talking to the other table."
  • "Was very crowded and busy so I guess that's why the service was not as good."
  • "The customer service was terrible."
  • "Our waitress was too busy chatting and high fiving her friends to tend to any of her other stations."
  • "The service was ok...but the waitress never came by at any point after we received our food to ask if everything was ok."
  • "The service started out well but gradually became poor."

Value

Pros:

  • "3 of us ordered the prix fix menu for $23.99. Lots of excellent choices & large portions."
  • "The prices at Houlihan's were reasonably priced."
  • "Lots of food for the price."
  • "All this and the price was quite reasonable. Definitely will be back."
  • "$62 ticket not bad. I would come back."
  • "They have great happy hour specials as well as a cool reward program."
  • "Probably one of the best French onion soups in the area."

Cons:

  • "Ever since the pandemic I've noticed their menu getting smaller, their portion sizes for certain items get smaller, and their prices get more expensive."
  • "The Co$t of dining here has skyrocketed. I still like Houlihan's but I would suggest you stay with the basics for the best value."
  • "I spent $17.99 and I think the scallops are small not even worth $5."
  • "With tip...55 dollars for lunch...money better spent anywhere...2x over at any waffle house along any interstate...and that would have been better spent money...by far!"
  • "The bill was 100 bucks it wasn’t worth it."
  • "However prices are becoming increasingly out of proportion to value."
  • "They also eliminated the early bird."

Management

Pros:

  • "Then the manager even came over and asked if it was warmer and we said no, and then moved us to a table far from the door and no vent!"
  • "Al goes around thanking customers for coming in and checking on you."
  • "Manager Al is the best, a congenial host not just a turn and burn restaurateur."
  • "If there is an issue they take care of it on the spot and never make you feel like you're annoying them, the management is top notch!"
  • "When it’s not, manager handles your complaint very professionally and usually will reimburse you for your meal + shower you with coupons for your next visits!"
  • "Managers walk around & check with customers to make sure their dining experience was good."
  • "Management nice to see helping the staff (specially Theresa and Al) staff always remember your name."

Cons:

  • "Why oh why did you discontinue your 'small plates' option?"
  • "This place has some vile business practices, and the manager was completely unprofessional, storming off in a huff when I called him out on it."
  • "Even the manager didn’t offer a Free desert or something to compensate for the long wait."
  • "She also advised me there wasn't any mangers in duty at that time. Totally ridiculous."
  • "Was anybody in charge? We didn't see a manager around."
  • "I will never go back to this location and I hope the manager has a serious re-evaluation of the team that is currently employed."
  • "Forget that they are understaffed with some workers not really qualified."

Ambience

Pros:

  • "What a great place! Aside from going there to dine in and have a good time with fun cocktails and food."
  • "Service phenomenon, food delicious, ambience welcoming, and the staff always making you feel @ home."
  • "Their food is made fresh from scratch and you can see by the color of their steamed veggies and other dishes."
  • "I love the culture of this particular one."
  • "Comfortable, cozy ambiance, and a nice venue for an intimate dining experience, or a larger social gathering."
  • "Extremely, Comforting Atmosphere."
  • "Good atmosphere and a very nice bar."

Cons:

  • "The outdoor seating is very sunny, hot and uncomfortable."
  • "It was also freezing, which was a relief for the first few minutes after standing outside In the heat, but became uncomfortable very quickly."
  • "The world famous shrooms and Thai Chile wings were lukewarm, and the seafood pasta on the lunch menu was watery and bland plus just as cold."
  • "The bar is very often full and has nice booth seating as well as tables."
  • "Also the hostesses and servers frequently crowd around hostess station with backs to customers."
  • "The one in Holmdel NJ needs a makeover inside or at least be cleaned or paint the faded wood."
  • "The mirrors and light shades were disgustingly filthy and could use a good wipe down."

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