The Grey Dog - Union Square Reviews Summary

Ambience & Atmosphere

Pros:

• "The inside was nice and had a cool vibe with the pictures on the wall from different eras."
• "Nice decor both inside and outside which certainly makes you feel relaxed and welcomed."
• "Their style and ambience are unique, cozy and inviting."
• "The atmosphere was very welcoming and we were quickly seated."
• "The atmosphere inside was nice and they paid attention to little details for the design."
• "The atmosphere was chill and had a cool look."
• "The atmosphere is relaxed and cozy."

Cons:

• "Good atmosphere though a bit loud for intimate conversation."
• "Inside during peak hours is very crowded and loud."
• "The music is really loud and you can barely talk while you are there."
• "The music was too loud, we could barely had a proper conversation."
• "Definitely a noisy eating environment though."
• "This location is a bit loud at brunch (loud music)."
• "The music tends to be too loud for a normal conversation."

Service

Pros:

• "Very nice young staff, lots of NYU kids, friendly."
• "Service was otherwise fast and friendly."
• "The grey dog has excellent service!"
• "The food is consistently delicious but the real star is the stellar service."
• "The entire staff regardless of role levels up a service that I’d compare to any 5 star hotel."
• "The staff is always friendly. I also love the hodge podge of decor that gives it a funky vibe."
• "The staff is so attentive and joyful that is contagious!"

Cons:

• "Service was all over the place. The waitress seemed disorganized and inexperienced."
• "The service took a little bit but it was slightly past lunch and you really can't be too upset about that but it was getting to the point of distraction."
• "The service was not good: they seated us in the only table available inside which was in front of the main door, so we were receiving cold air constantly."
• "The service was very good until every 10 minutes they wanted to give us the bill while we were still consuming."
• "At first it was okay they came pretty fast but our food took forever and it was all wrong."
• "The waiter was not attentive at all: we received the food without the cuttlery, we had to wait for the cuttlery, we were waiting more thant 25min after we finished our food in order to be asked if we needed something else..."
• "Rude waitress and manager. Poor service."

Food Quality

Pros:

• "The sandwiches are always satisfying and don't leave without trying one of the gigantic slices of banana bread or pumpkin bread (seasonally)."
• "The French toast was so tasty though."
• "Burgers are a MUST try and they can make a mean Cuban sandwich."
• "Food was incredible! Drinks were delicious!"
• "Absolutely fantastic place, very cozy and relaxed atmosphere with some seriously good food."
• "The food is phenomenal, the service is top notch, and the ambiance is pretty cool."
• "Food is delicious and looks amazing when it comes out."