Katch Astoria Reviews Summary

Category: Bar New York

Address: 31-19 Newtown Ave, Queens, NY 11102, USA

Phone: +17187772230

Rating: 4.0
based on 227 reviews.

Food Quality

Pros:

  • "From mouthwatering mozzarella sticks and soft pretzels to a satisfying burger, and a tempting salmon rice bowl, there's something to satisfy every craving."
  • "The sliders and penne a la vodka were delicious."
  • "Such perfect bites especially the wings !! The Mac and cheese is super creamy !!"
  • "The food is very good, I would recommend the Mac n Cheese balls, the slider and the wings are awesome."
  • "Their wings are delicious. Their chicken quality is exceptional."
  • "Everyone commented on how much they enjoyed the food (we had a buffet brunch)."
  • "The food is excellent and delicious."

Cons:

  • "We were served beers from dirty glasses, food came out warm, and service was slow and uninviting."
  • "The food was cold and not fresh."
  • "The eggplant was not cooked enough and the pasta was not cooked enough and was cold."
  • "The waffles and pancakes were chewy, which is weird eggs were nasty."
  • "The food was School Cafeteria quality at its best."
  • "The food was disgusting and cold."
  • "The wings and fries were dry, guacamole was brown, chips were saggy and no flavor."

Service

Pros:

  • "The staff was quick to offer some soda and juices for them."
  • "Not only was it beautiful and spacious, the staff there was extremely accommodating."
  • "The waitstaff was so attentive to our 30 guests the entire day."
  • "All the staff and especially our waiter was super nice."
  • "The staff was very attentive and all the food came out on time and as expected."
  • "The staff was top notch, they helped me with all my needs from set up to breakdown to helping my guests get situated."
  • "The staff is always friendly and helpful."

Cons:

  • "Katch has shown time and time again that they do not care about the community they are located in."
  • "Manager did not show up to our table for about an hour after the incident with the food."
  • "The waiter was very rude."
  • "The staff was inattentive."
  • "The server never came back to check on us or update us on why our drinks were taking long."
  • "Service was terribly slow and unprofessional."
  • "Service was not good. I gave the waitress who was serving our tables my drink order, and 20 mins later it still never came."

Atmosphere

Pros:

  • "This place was truly so much fun!! QuietsilentParty with 3 different color headphones 3 different Dj’s spinning was awesome."
  • "Space is absolutely beautiful and the venue is very reasonable."
  • "This place has a BEAUTIFUL courtyard area."
  • "The whole place atmosphere wise was excellent, the party room in back was nice, very large and roomy very clean, the bathroom very clean as well."
  • "The atmosphere was pleasant, friendly staff, nice people to talk to and I felt welcomed."
  • "The atmosphere is that of a chill sports bar with a touch of Halloween."
  • "Ambience was very nice! Gives bar vibes in the inside with a nice outdoor area!"

Cons:

  • "The music was a little too loud."
  • "It was raining and windy... the roof was leaking in most areas... and the heat lamps were not installed."
  • "The noise level is ridiculous, I had to shout the entire time just to talk to my boyfriend."
  • "Unfortunately, the vibe at this place is not good one."
  • "The atmosphere feels like a sports bar and usually always crowded."
  • "It consistently looks like a restaurant on the verge of closure."
  • "So many reasons not to go here..."

Management

Pros:

  • "They made it very easy to figure out logistics for table set-up, cake, food options, where to put decorations, and even had the space for us to play corn hole!"
  • "Hosted a bridal shower in the back! Space is absolutely beautiful and the venue is very reasonable."
  • "Catherine, the manager, was so helpful and shared a few options with me which were very cost effective."
  • "The owner, Catherine helped with every single detail of the day (catering, entertainment, setup) and made sure it all ran smoothly."
  • "Working with Roseann and Catherine was such a pleasure."
  • "Catherine, the manager/event coordinator, was amazing in helping with the planning and decorating and any requests I had."
  • "The owner Roseanne... so humble! My sisters and I felt like family after speaking with her."

Cons:

  • "Got overcharged by 2$ for a shot."
  • "I paid for the venue in full and from that point on had trouble reaching the owner or a family member for details and questions I had about the upcoming event."
  • "There was also a conflict between the owner and a guest that I had to deescalate."
  • "Dishonest management and owners."
  • "The owner is rude and disrespectful and does not care about his customers."
  • "Roseane stood me up twice when we had schedule meetings."
  • "The manager commented negatively on her server- red flag."

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