Rumba Cubana Reviews Summary

Service

Pros:

• "A huge thank you to Laura, great customer service."
• "The staff goes out of its way to make the dining experience memorable."
• "The staff in general from the valet to waiters/waitresses? Amazing."
• "The staff is so friendly and attentive."
• "The service by My waitress Valerie was top-notch."
• "The servers really seemed like they wanted to make sure you had a great time."
• "Our waiter constantly made sure we had drinks, water, and checked on us regularly."

Cons:

• "I had a couple of Blue Moon beers at the bar that were slightly warm."
• "We waited quite a while for our entrees."
• "I was charge extra when ask for more alcohol."
• "The staff isn't all that friendly, slow service, and our plates were being taken away before we were even finished."
• "I am not sure I understand one drink at the time policy."
• "The place is rather loud to begin with and one or two louder events for a minute here or there are fine but there were at least 6 while we were there on a Monday night."
• "The only issue was trying to get someone to speak English on the phone when I called."

Food Quality

Pros:

• "Not only was the food delicious but the PRICE was appetizing!"
• "Drinks were delicious and the food was incredible!"
• "The entire menu is delicious and with authentic Cuban flair."
• "Authentic Cuban food and the service is great."
• "Everything was perfect here."
• "All food plates were presented nicely and the food was delicious!"
• "The food was amazing! The service was wonderful and I passed out at how inexpensive the bill was!"

Cons:

• "Food was warm at best. Appetizer was small portion."
• "The Tostones were just OK. The meat could’ve been seasoned a little bit more."
• "The pork was so dry and tasteless we could hardly eat it."
• "Did not like the food or drinks. The food was bland."
• "The bistec empanizado was a total disappointment - it was dry and thin and the batter was way thicker than the meat."
• "food had no flavor the empanadas was dry no seasoning the meat had no seasoning..."
• "The calamari appetizer was totally bland, so I do not recommend."

Ambiance

Pros:

• "Great decor and musice- ALL AROUND GREAT VIBE!"
• "The music and ambiance were fantastic!"
• "Overall great experience and the prices are great!!!"
• "Love the decor and the atmosphere here."
• "The ambiance was cozy and reflected the culture thru artwork and music."
• "Restaurant has great esthetics and apeal. When you walk in, you feel like you have been transported to Lil Havana."
• "The Cuban/latin atmosphere and friendly service was very nice."

Cons:

• "Only thing I didn't like is that you're forced to valet park your car because all spot are taken they should have more free spots especially when you just open this location."
• "I dislike the fact that the restaurant play nice tropical music but at the same time there were people next to my table playing their own loud music on their cell phone and the staff didn't do anything to correct the issue."
• "Its really uncomfortable to eat when its hot inside."
• "And the valet people lost my car keys ticket."
• "I visited today and the ambiance was off, why play communist music in such a nice place?!"
• "The place is rather loud to begin with and one or two louder events for a minute here or there are fine but there were at least 6 while we were there on a Monday night."
• "It’s definitely a loud restaurant thou so if you don’t mind the atmosphere being loud and everyone laughing and drinking then it’s definitely a go to!"

Value

Pros:

• "Foods is at a great price point for the area."
• "This Cuban gem never disappoints and the prices are the best."
• "Great atmosphere, excellent service, reasonably priced, plenty of parking and is very clean."
• "The food at Rumba Cubana Rochelle Park is always amazing!"
• "The portions are a bit smaller, but the price fits."
• "The most flavorful dishes and beautiful presentation."
• "Food was reasonably priced considering the portion sizes, and we had a great dinner here!"

Cons:

• "I love the food here. My issue with this restaurant is that they don’t take reservations Friday-Sunday."
• "Be warned, be ready to wait! They do not take reservations."
• "Sneaky way to upcharge $50 for margaritas, including a round we didn’t ask for."
• "Tasted like a mango frozen shake at $20 each."
• "The whole 'only valet' parking - including for take out is extremely annoying."
• "Oh, and they are now charging an extra fee for paying with a card."
• "Cocktail menu has no prices... No bueno."