"The food was amazing!!! Very flavorful.... From the appetizer to the main course and dessert."
"The food was really good. Everyone had something different on the menu so we got to try a lot of things."
"I ordered chicken alfredo and a regular margarita. Both were delicious and I couldn't finish the food."
"Have you ever had the best Cuban mofongo? Of course you haven't but here's your chance! The food in general was delicious."
"Never disappointed with any dish ordered! The chef is amazing."
"The Ropa Vieja and the Spinach Benedicts were delicious. Highly recommend!!"
"I had the Pechuga a lo Brown Sugar! and it exceeded my expectations."
Cons:
"The food was HORRIBLE!!"
"Food was horrible small portions to be exact the chicken was dry and had no taste."
"Food was horrible and over priced."
"The food is just horrible."
"The food was awful, dry."
"Mediocre food and small portions."
"The rib dinner that we order had 3 ribs and the meat was hard."
Service
Pros:
"The service was fast and very on point. My waitress was very attentive, making sure If i needed anything or that we had everything we wanted."
"The service was great."
"Last Sunday I went whit my wife for the first time we had a really nice time, food and drinks 💯 on point and the service was top of the line."
"The service was amazing and the food and drinks were really good."
"The atmosphere was great with excellent music and the service was beyond great."
"Brianna was our waitress and bartender on july 4th and she held it down and made me and my wife feel so welcomed."
"Nena was our waitress and she was amazing."
Cons:
"It took her 5 minutes to notice me."
"After we waited 15 to 20 minutes in our seats with nobody acknowledging us to take our order, I decided to usher the guy waiter who was pleasant to take our order."
"Our waitress took about 30 minutes just to order our food and in between time she didn’t come back to check on us to see how everything was."
"Waitress was good but food takes a bit long to serve."
"Wait staff unattentive and rude."
"I watched our waitress take a smoke break while we were trying to get her attention."
"The waitress are very rude."
Ambiance and Atmosphere
Pros:
"The ambience, the music, the food and drinks... the place in general is nice if you want to enjoy a fusion with Latin American and Dominican cuisine paired with a lit interior, nice attention and atmosphere."
"The pricing was reasonable and the ambiance was amazing."
"The mood was pretty awesome. Such a fun place to go for brunch with friends."
"The atmosphere was perfect and music was nice."
"The atmosphere was lively."
"The place is well ventilated and the smoke is not a problem if you're not into it."
"Great atmosphere, delicious food, attentive staff, drinks were on point and so was the music- by the live Dj."
Cons:
"Inside is krazy the music is so so loud, it IS NOT SAFE FOR people, not a place to eat in peace."
"The music is very loud. So, be warned if you do not like loud music make sure to sit away from the DJ."
"It was very loud and full of hooka smoke."
"This place is wayyyyyy too loud you can’t even hear yourself think!"
"We couldn’t even have a conversation because music was way too loud."
"The atmosphere is very loud, you can barely hear your party at the table."
"We were rudely forced to get out of our seats because after a certain time outdoor seating is closed on the weekends."
Price and Value
Pros:
"The pricing was reasonable and the ambiance was amazing."
"The food is great and is priced well."
"Fast service/ great prices / great music/ delicious food selections/ very clean restaurant."
"The food was absolutely amaizng and very tasty from preperation to presentation."
"What a fun, relaxed club, bar, lounge. Delicious Sangria, lots of atmosphere, friendly, clean, upscale without being out of reach costs when you want an affordable good time with friends."
"This place made my birthday perfect (even under the Covid-19 situation). My large party was seated promptly and they accommodated all my needs: drinks, food, hookah and service was top tier especially for the price."
"Nice cool spot in New York City to have some good cocktails, dance, drinks, food, and fun."
Cons:
"I will never return to Brown Sugar Bar & Restaurant especially after paying $40 for hookah and not getting to smoke it."
"They have a cover charge and the staff at the entrance is a bit on the rude side."
"Seems like it is a good place to party in the evening if you are into hookah but drinks are a lil expensive."
"I wish their hookah (vender) wasn't so pricey, only to burn out quick."
"The drinks are good but it's pricey."
"The bottle services are ridiculously expensive. They were charging $220 for the small Patron bottle."
"Every item carried and extra charge ex.$5 for sauce on my chicken wings."
Inclusivity and Accessibility
Pros:
"They currently accept cash and apple pay."
"The staff members were so kind and friendly people."
"Most of all their management staff is like no other and everyone goes out of their way to make you feel at home."
"This place is for everybody to get lunch brunch or dinner, but while you eat the music make you move your back side and wanna start drinking."
"Very nice place. Location isn't bad, very modern looking, fun and entertaining atmosphere."
"The place is well ventilated and the smoke is not a problem if you're not into it."
"Great Atmosphere and the live DJ was on point for our entire brunch."
Cons:
"This is a restaurant/lounge catering solely to the latino especially Dominican population. I wouldn't recommend it to anyone that is not of this ethnic group."
"The worst experience as soon as my friends and I walked in.. we specifically looked up on this website if children are allowed and the first thing that came up was 'kids friendly and high chairs'. However, we walked in and they did not accept the child we had with us."
"When there first time they charge my credit card twice first bill without the tip second bill with tip I when back to claim the charges owner was very apologetic saying he was going to call me, never did."
"Place has so much potential. But I wouldn't recommend or go back."
"We were rudely forced to get out of our seats because after a certain time outdoor seating is closed on the weekends."
"The bouncer said me and my friends were “too happy” to come inside."
"The bartender gave us triple sec shots instead of what we asked for."