Walmart Supercenter Reviews Summary

Customer Service

Pros:

• "Thanks to the associates who show up to do our shopping, bagging, and loading our vehicles."
• "The young man who was out cashier today was upbeat and positive."
• "All of the workers are extremely nice every time."
• "They go the extra mile to make your shopping journey seamless and stress-free, guiding you to the right products and offering convenient services like online order pickup."
• "The cashier greeted me with a smile and asked me what I needed. I explained and she immediately said she would be happy to help me."
• "The gentleman at the register was so nice and friendly!"
• "Today I received incredible customer service from Rasheed in the electronics department."

Cons:

• "BUT the ladies restroom was DISGUSTING."
• "Very poor customer service. Lots of employees but only one helping at customer service."
• "Customer service employees were very rude and extremely slow."
• "Electronics staff too busy texting and gossiping to open display for portable chargers."
• "Customer service employees were very rude and extremely slow."
• "The majority of the employees are not helpful."
• "Employee generally provide little help and are not well trained."

Shopping Experience

Pros:

• "Walked right in got what I wanted. Lines were short and left fairly quickly."
• "Pretty much has everything you need."
• "The store was surprisingly fully stocked and the wait to cash out even with incredibly long lines was extremely fast."
• "The store has always had what I have been looking for on shelves."
• "Walmart supermarket I 💘 both location Philadelphia pa Roosevelt Blvd. also Columbus Blvd. South Philadelphia."
• "The store was organized and clean."
• "There's plenty of parking."

Cons:

• "Yesterday 1/6/23 I waited for my pickup for 90 minutes."
• "Poorly maintained stock. Things are scattered around nearly every shelf in the men's clothing section."
• "The lines where ridiculously long.. there where only 3 cash registers opened... i must of stayed in line for 45 min or more.."
• "Not that anyone from Walmart will read this.... One of the worst Walmarts we visited."
• "Store arbitrarily decided to close 30 minutes before posted closing hours, and didn’t let me grab one item."
• "Worst Walmart shopping experience, and that's saying a lot. Because, it's Walmart."
• "Only real reason I didn't post a full 5 stars is because of the staff."

Product Availability

Pros:

• "It is near home and has the most variety of groceries, hygiene, and electronic products with a cheaper price than most other shopping centers in the area."
• "Redeeming quality of the store is that they're the only place I can find stroopwaffles for a reasonable price."
• "I am appreciating shopping online and pickup at the store. I don't have to get out of my car."
• "The store was surprisingly fully stocked and the wait to cash out even with incredibly long lines was extremely fast."
• "The store has always had what I have been looking for on shelves."
• "This store is well stocked and taken care of, has self check out and the majority of the staff is really nice."
• "The store's cleanliness is appealing with plenty of workers on the floor for your questions to be answered."

Cons:

• "With all the robberies, they’re locking up their shelves."
• "Even though the isles might have pallets and mobile shelves with items to stock shelves, this store is usually poor in having adequate stock."
• "Extremely busy location. Usually lots of empty slots on shelves."
• "They never have anything. They don't have any workers that care enough to help you find anything."
• "I am confident that this store will NOT have one to three things that I come for-EVERY TIME!!!"
• "It's mostly, self checkout nowadays - most of the shelves are unstocked, or missing the right items."
• "This is the messiest, sloppiest, least organized and most poorly stocked Walmart I've ever been to."