Walmart Reviews Summary

Customer Service

Pros:

• "Prices are Great and affordable."
• "A nice shopping experience."
• "This Walmart is probably one of these best one I have gone too."
• "DEVON was outstanding. He went above and beyond to help me."
• "The store clerks were helpful."
• "GREAT RETURN/EXCHANGE POLICY ON ELECTRONICS. I was able to return the faulty item for another new working one of the same make and model.. so happy it wasn't an issue."
• "The sales associate, Christopher, the manager asked to assist me was very professional and helpful."

Cons:

• "The manager was very unprofessional. She was not able to assist the customers when customers approached her not enough staff."
• "No customer service poor communications."
• "Robin who works in customer returns in Uniondale Walmart gave me wrong information, sent me to another Walmart because she said her printer wasn't working so she couldn't process return."
• "Terrible customer service and don't care attitude! I drove for 80min from Brooklyn to return bike when I came woman said we cannot do return after 10pm."
• "The customer service is extremely poor and management needs to be rectified."
• "Customer service was pathetic. No one knew where anything was when I asked, and they didn't seem to care."
• "The lines get really long."

Store Layout & Cleanliness

Pros:

• "This Is The 3rd Walmart In Nassau County I’ve Ever Been To It Has A Different Layout It Has 2 Restrooms Which Other Walmarts Don’t Have."
• "Pretty clean Walmart, not busy during the day. The availability of items makes this location much better than Westbury."
• "The shelves were well stocked and the self checkout experience was a breeze."
• "Clean, well organized."
• "The store and its parking lot are clean. Employees were helpful and when we needed help in the sewing department an employee showed up in a reasonable amount of time."
• "Nice clean store."
• "The store was bright and clean."

Cons:

• "The aisles are too narrow people are literally on top of each other."
• "This is one of the ghettoest Walmarts I've been to."
• "Very disappointed with the store condition. Nothing is restocking. Shelves were empty."
• "It's just this seasonal Department ironically is only in season for about the first 3 weeks of a season after that day already into the next season."
• "Very messy, cluttered, no assistance whatsoever called the store before going no one ever answers."
• "Store is pretty disorganized."
• "This place is always a mess. Always long lines to pay."

Product Availability & Pricing

Pros:

• "You can find almost everything you need here. Food, clothes, electronics, furniture, etc."
• "Has everything and is stocked."
• "VERY WELL STOCKED."
• "Shelves are very neat and well stocked."
• "The price points are great and you can get some of your favorite name brands for a bargain."
• "Great prices but too crowded all the time. They do try their best to keep the cashier's going and most times have enough help but at times they get overwhelmed."
• "This is one of my favorite stores. Very reasonable. This is where I do my shopping for food and many other items."

Cons:

• "I only go there for fish and lactose intolerant medicine... sometimes they go up a dollar and some change at Walmart so you got to watch what you buy."
• "You order an item online, and it says it is available at the store. Then they charge your card to later send you an email saying the item isn’t in stock."
• "Just when I knew where EVERYTHING was in my store...a crew came in and moved stock to different areas but signs didn't follow...I hate the new shelving and relocations of goods."
• "Unlike other Walmart stores, this Walmart is always short in most of their department areas, such as beauty supplies, cough medicines, medical supplies, frozen foods, breads etc."
• "Horrible there is no stock for essentials. Paper towels gone."
• "They seem to be out of staple items bread, butter & sometimes eggs."
• "Their inventory is never up to date, very disorganized place."

Staff Interaction & Attitude

Pros:

• "Uniondale known as the rock you have to know how to deal with the hood, compared to 3235 in North Miami its all good 90% my co-workers Haitian great bunch of folk we all family."
• "The staff interacts with My Daughter and I."
• "Most employees have been helpful when I needed something."
• "Both employees we had interactions with were very pleasant, very helpful, and very patient."
• "Family-friendly staffing., entries while restocking the entire store. Amazing to see how effective and well staff."
• "Staff knows me and I know them."
• "Staff is friendly and helpful."

Cons:

• "Everywhere you turn, everyone you turn to they throw hard attitude your way! Can't stand it, always makes your shopping experience so horrible!"
• "I have been shopping here since moving to long island and this has to be the worst it's every been! I have witnessed what they call 'team leaders' berating staff especially the older ones."
• "Security team thought my elderly mother was stealing. Held her hostage and verbally abused her and made her cry even after providing the receipt."
• "Nasty attitude from the staff and the cashiers."
• "The employee was displaying a surly, displeasurable attitude."
• "Worst of one of all the Walmart...poor customer service they curse at the customer in your face..."
• "This is the worst Walmart you can come to."

Accessibility & Convenience

Pros:

• "It's proximity to Stop N Shop makes for an excellent shopping experience."
• "And they open 6AM! Until late."
• "Parking lot is big."
• "Self checkout is fast and efficient."
• "I was able to go in, get what I wanted and enjoy a speedy checkout at self-check."
• "It's easy to find what you're looking for with the aisles numbered."
• "This store I feel this has more inventory then the one in East Meadow."

Cons:

• "Walmart is always a decent shopping experience, but if you're disabled or have mobility problems like walking you may want to think twice about going to Walmart."
• "Curbside pick up is a joke."
• "They put a long stick so you can't bring it to the parking lot. Why have an electric cart for disabled or person with problem walking if they can't bring it to their car."
• "The point of having a pick up time is having the orders ready when people come to pick it up."
• "They do have self check out which is a plus."
• "Very cramped here. Isles are narrow and it's hard to move around with a cart."
• "I called for pickup over 12 times all day today and no one answered."