Walmart Supercenter Reviews Summary

Category: Department store

Address: 150 Harrison Ave, Kearny, NJ 07032, USA

Phone: +12019550280

Rating: 4.1
based on 294 reviews.

Customer Service

Pros:

  • "THE WAY THIS STORE HANDLED ME AND KEARNEY WAS SO BEAUTIFUL AND KIND I COULD NEVER BE PAID THEM FOR WHAT THEY HAVE DONE FOR ME."
  • "Workers work hard at Walmart."
  • "WALMART BAKERY: SPECIAL THANKS YOU GUYS!! THE WORK YOU DO IS AMAZING, AND IN SUCH LITTLE TIME."
  • "Always very convenient for grocery shopping also used the delivery at home of the goodies I have needed."
  • "A BIG THANKS TO HAYLIE & JAMARIS for helping us find the bike to make a little girl’s birthday wishes come true."
  • "The staff is really nice and they're always willing to help even if they don't have an answer, they do their best to get you what you need."
  • "People like JAZMEEN should be mentioned more and get appreciation for having customer service 101 skills in a world where we lack sympathy for others."

Cons:

  • "No one seems to be available and when you do find someone to ask a question they look at you as if you’re disturbing them and they don’t want to help."
  • "I got disrespected today by a young lady at the return items department."
  • "The level of unprofessionalism is unmatched in this location."
  • "The attitude of that manager is unacceptable."
  • "Got hung up on 3 times when I tried to connect with customer service to inquire about operating hours."
  • "Unprofessional workers and they get very bother if you ask them where something is located."
  • "The app’s return feature is USELESS."

Store Layout & Stock

Pros:

  • "It's big so sections like hardware and home & garden are better."
  • "I love this Walmart! it's Really big and lots of products from my country."
  • "The standouts were the bakery and deli sections in the supermarket."
  • "This super center is located very close to gas stations and dining areas."
  • "Place is clean for most part though and has most of the things I need."
  • "I went very early in the morning so the place was organized, stocked and I got in and out."
  • "Surprisingly busy at midnight on Tuesday. Parking lot well lit, plenty of carts available."

Cons:

  • "A very strange visit.. I felt like I was back in the beginning of the pandemic because there was nothing on the shelves in this store."
  • "They got 2 registers open with 2 cashier's and the 1 line wrapped all the way to the pharmacy."
  • "The produce is always empty and low quality when I come in on Sunday mornings."
  • "I ended up receiving ONLY 3 packets of pork, no substitutes."
  • "Every time I shop here I am always online to check out for at least 20 mins."
  • "More anti theft devices on the products than there are actual products."
  • "Empty shelves, untrained and rude employees, customers are invisible."

Pricing & Checkout

Pros:

  • "The store had the items I was looking for, and the prices were undeniably great, offering good value for my money."
  • "Convenient for food shopping. Prices are competitive and they offer most leading brands and store brands that measure up. Checkout staff are friendly and helpful."
  • "Great place to shop everything, food and other stuff."
  • "I bought what I wanted, the prices were reasonable, the cashiers were cordial, and I didn't spend all of my money LOL."
  • "It's a pleasant shopping experience with good savings!"
  • "Place to shop and save money you’ll get everything here from groceries to your daily supplies…recommended to save money and quality products."
  • "The prices are averages compared with another supermarket. Some items are more expensive but the fruits and veggies are always fresh."

Cons:

  • "30 registers but only 5 open at a time, even on busy rush hours/weekends."
  • "Lines are tiringly long and helpful and friendly cashiers are definitely too much to ask for."
  • "Not enough cashier's very long wait for check out."
  • "The checkout line is super long. You have to wait for half an hour to go through cashier!"
  • "The checkout lines are always backed up."
  • "Store was well stocked; only challenge was that there was a longer line than expected at checkout."
  • "Very crowded, most of the racks were empty."

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