AAMCO Transmissions & Total Car Care Reviews Summary

Customer Service

Pros:

• "Always upmost integrity from John and Mike. The best place to take your car in Morristown."
• "Very good communication."
• "Many thanks to the professional staff and excellent customer service!"
• "Great communication and NO HIDDEN FEES!"
• "Both Michael and John were very friendly, patient and professional."
• "Everyone at this shop is very helpful and friendly."
• "Super friendly staff and great customer service."

Cons:

• "They didn’t try to be responsible for their mistakes."
• "Paid for a diagnosis that was completely negligent."
• "They pretended that nothing happened and asked me if I want to pay again to fix the noise (I paid 900$ for the same issue few days ago)."
• "Really overpriced and ignorant."

Trustworthiness

Pros:

• "A trustworthy mechanic is worth it's weight in gold, and that's exactly what the guys at AAMCO Morristown are."
• "Not often you can find a mechanic you can trust."
• "I haven’t gotten that 'shady mechanic vibe' from a single AAMCO employee."
• "They are the consummate example of professionalism."
• "What a relief to find a mechanic with a clear and honest communication style."
• "They are experts in their field, combined with integrity; the quality of being HONEST and FAIR."
• "Incredibly trustworthy guys."

Cons:

• "Do not take your car here. I've spent 12,000 dollars plus and my van doesn't start."
• "They told me I had an expensive-to-fix problem that was non-existent (in other words, they lied)."
• "Beware!!!! Do not use these con artist."
• "Absolutely the worst transmission shop I’ve ever worked with."

Quality of Work

Pros:

• "My car was jacked up. He did a very very thorough inspection."
• "They got me back up and running quickly and with the issue solved."
• "The mechanic was actually shocked to find that my transfer case had fallen off. He put the whole thing back together, found that everything was in great shape and saved me $4000."
• "The work on my 2001 Honda Accord has been exceptional. timely, and affordable."
• "Job done with high-quality, and efficiency."
• "Vince was extremely helpful in diagnosing the problem and then making the necessary repairs."
• "Not only did they get my Subaru fixed quickly but I was experiencing a family emergency and Ed was genuinely compassionate and went above and beyond."