Kinya Ramen Reviews Summary

Category: Japanese restaurant

Address: 495 Prospect Ave Suite #20, West Orange, NJ 07052, USA

Phone: +18625201616

Rating: 4.8
based on 313 reviews.

Service

Pros:

  • "The staff was friendly. Very willing to answer questions as they are newly opened."
  • "Our server was Angel and he was so good and attentive."
  • "The owner Mia always remembers us and stops by to Check in and make sure we are satisfied."
  • "Imani was an EXCELLENT waitress. Very accommodating."
  • "Server Aysha was very patient while we ordered and the food was served quickly, with ample time between appetizers and entree so that we didn't feel rushed."
  • "We were sat immediately by a very friendly host."
  • "The staff is friendly and attentive, and they make sure that your dining experience is pleasant and enjoyable."

Cons:

  • "The server only came around one time to check on us throughout the whole meal."
  • "So today I went on a date with my bf and the server/customer services was so poor he never gave us recommendations what to order nothing plus he never ask if we were ok or if we need to order something else and at the end instead of asking if we were finished with our meals he just gave us the check."
  • "Greeting from the host station was non existent."
  • "Once we got our food, we didn't really see our waiter till we were ready to leave."
  • "I am baffled that this place has five stars."
  • "The service was bad, they were out of a ton of things but couldn’t communicate it clearly even with each other."
  • "Other staff members came around several times asking if we were done with our food every time we put our utensils down."

Food Quality

Pros:

  • "FANTASTIC Ramen, FANTASTIC, COZY experience and at an affordable price."
  • "The food was delicious. The Ramen soup was thick and flavorful. The sushi was fresh and delicious."
  • "Excellent Godzilla roll and the Chicken Chashu was sooooo tender and tasty!"
  • "The sushi and Ramen menu is very authentic."
  • "The food is delicious and very filling unlike some other ramen and sushi restaurants."
  • "The Shrimp Tempura they serve is done perfectly."
  • "The food was amazing, both the ramen and sushi were incredible."

Cons:

  • "The pork chashu in the Tonkatsu ramen was not good (tough, off-putting flavor)."
  • "The broth smelled funky and I'm worried about getting sick."
  • "The sushi was TO BE AVOIDED. Salmon was rubbery, fish had very little flavor, nothing seemed fresh."
  • "However, the food itself (we tried the veggie ramen and kinya ramen, as well as the seaweed salad) could not be considered better than mediocre."
  • "The broth had no taste and they had way too many sides added into the dish which caused there to be little to no broth."
  • "My ramen tasted like dish water I eat ramen all the time go to different restaurants but this ramen was not it I had better."
  • "The food made me sick so will not be returning."

Ambiance

Pros:

  • "The moment you walk in, you're greeted with a warm and cozy atmosphere, with the aroma of the broth simmering in the background."
  • "This place has big city vibes with hip music, interior and crowd."
  • "Place looked very cool inside, can’t wait to dine in and try some cocktails."
  • "The overall atmosphere was ok."
  • "Such a nice sushi place, we loved the environment and Halloween decorations!"
  • "The atmosphere is cozy and intimate."
  • "The atmosphere was chill and laid back."

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