Izumi Hibachi Steak House Reviews Summary

Food Quality

Pros:

• "Sushi roll and salmon sashimi were good."
• "Everything was perfect from the moment we walked in... the quality and quantity of food beats all of the above, the orders even include ice-cream."
• "The food was the best we've had at any hibachi place."
• "The food and quantity never disappoint."
• "The food is really good and they give you a good amount on food on your plate."
• "Better quality and they give you more food than competitors in the area."
• "The food was phenomenal and the presentation was exciting and funny at the same time."

Cons:

• "Food was plentiful but very salty."
• "I waste my night and $160 for sub par, overcooked, mediocre food."
• "The food wasn't very good either and we got the filet mignon so 🤷 best to the next group."
• "The rice was hard, they give you like 2lbs of noodles that are flavorless, the steak tasted plain."
• "The food was grease and very oily, it would be much better with less oil and more spices."
• "The lobster tasted horrible and old. It was inedible."
• "Had much better quality at other hibachi places. Ordered salmon hibachi with fried rice but got noodles. The vegetables were raw so couldn’t eat."

Service

Pros:

• "The manager was phenomenal but the service was bad."
• "The place is dated and needs upgrades but the service is next to none."
• "We were greeted by Mr. Aquille, who’s service is second to none."
• "Service was timely."
• "The atmosphere reminded me of old time Hibachi lots of fun and the service was Ultra customer service!!"
• "The wait staff and chefs are all very friendly and make your dining experience wonderful."
• "Drinks were good, and they service was IMPECIBLE."

Cons:

• "For a first timer here at this establishment, everything was a complete disorganized disaster."
• "Waitress was the worst I ever had. 30 minutes for drinks.... Over an hour for food."
• "They seem horribly understaffed, and to be overbooking themselves."
• "Waited for over an hour and still not seated."
• "When we went the second time I felt extremely rushed."
• "Our cook burnt our food and was not friendly at all."
• "You practically have to track down your waitresses and beg for a drink refill."

Ambience

Pros:

• "The chefs are awesome and ambience is just a really great time."
• "The Hibachi is always clean and there is never an oily smell on your clothes when you leave."
• "This is my all-time favourite Hibachi restaurant."
• "It’s very cozy and homey and spacious!"
• "The atmosphere was the best, you kind of forget you’re at restaurant it’s a whole experience!"
• "The inside is very unique."
• "The food is amazing and the staff is excellent."

Cons:

• "The whole place was freezing."
• "The restaurant seemed dimly lit and a decor seemed a little out of date."
• "The ventilation here is horrible! Literally walking into a cloud of smoke."
• "Parking is horrible and the inside is ugly."
• "The building from outside looks little rundown."
• "For some reason they have extremely bright LED lights, flashing everywhere."
• "You first walk in and the place smells like it wasn't mopped for years."

Management

Pros:

• "I am so impressed by the staff at Izumi."
• "The manager and server were attentive, making sure that my son with ASD, and the rest of our party were happy."
• "Aqeel the manager is amazing."
• "The new addition to the staff Aqueel has been great."
• "Manager is awesome.. English, Spanish, Arabic, and anything else you speak."
• "The Host Aqeel went over and above ensuring we were comfortable and all our needs were met."
• "The new manager Aqeel is AWESOME! He make sure that everyone is comfortable."