Baz Bagel Reviews Summary

Food Quality

Pros:

• "The bagels are still really good."
• "You get a great value bagel that's fresh and tasty."
• "Chive and salmon shmear is absolutely delicious!"
• "This is one of the best bagels in NY. The bagels are fresh and cooked perfectly."
• "The bagel is soft but has a crunchy exterior and is generously coated with pesto, sauce, and cheese."
• "Really delicious bagel with smoke salmon and whole grain tomato’s cream cheese."
• "The BEST bagel Ive ever had, definitely flavorful and filling."

Cons:

• "The bagel was dry and stale and not remotely close to a fluffy New York bagel."
• "These are completely flavorless and don't have any crunch which is just strange."
• "The bagels themselves were quite tasteless, despite onion et all."
• "Also the bagels didn’t taste very fresh."
• "The bagels themselves were fine but they didn’t toast my bagel."
• "Food wasn't bad, but bagel wasn't spectacular and sausage fit half the bagel..."
• "Tried the gluten free / vegan bagel and honestly.. it tastes very gluten free."

Service

Pros:

• "Our hostess was Rita, pleasant, efficient a true believer and had great recommendations."
• "Cute spot with good service."
• "The manager I've talked to was extremely nice."
• "The staff here are extremely friendly as well and service is amazing."
• "Staff was super friendly and helpful, A+ on service!"
• "Very good service and no wait which was a plus."
• "Service was fast, and the staff were friendly."

Cons:

• "I was a little disappointed after waiting over 15 minutes for my bagel order when there was no crowd."
• "After ten minutes I asked what’s up and got the dead eyes look from the cashier who is apparently in charge."
• "When we wanted to know what was going on with our order, the woman behind the counter gave an attitude."
• "The service is indifferent, staff didn't welcome or thank us for dining, no interaction."
• "We watched our freshly toasted bagels get cold for 10 minutes as staff were simply unaware."
• "We will never go to this place again. Worst customer service experience in a long time."
• "two ladies at the cashier hardly paid any attention to us and talked between themselves."

Ambiance & Space

Pros:

• "Hip ambiance, servers are cute."
• "Small little place, but packed with a great crew and delicious food."
• "Cute diner experience. Pretty delicious bagel, filled us up all day!"
• "The outdoor sitting area is really nice too."
• "Nothing fancy but you feel the energy of the city as the locals come in and out."
• "This place looks warm and inviting."
• "Cozy, fun, alive, great food in a super environment."

Cons:

• "The atmosphere used to be better because there were tables to sit at inside, this is no longer."
• "Very small place with barely anywhere to sit inside."
• "Speaking of sitting, there's only outdoor seating and very tiny counter space, ideal for summer, but not winter."
• "Unfortunately, we weren't able to sit inside the restaurant because of the little Italy fair."
• "Only negatives are that it’s a very small place so they don’t really have seats inside."
• "We went there on a rainy day and had to wait for a bit to snag a chair from someone who was leaving."
• "Something of a tight fit on space."

Price & Value

Pros:

• "Will now be ordering from here for now on. Def give this a try! Good food and reasonably priced."
• "You get a great value bagel that's fresh and tasty."
• "Good service and convenient location. Bagels are good. Very fun atmosphere, especially for families and kids."
• "They may be a bit pricy but the flavor and the size of those bagels definitely justify the price."
• "Prices are not particularly cheap but well worth it."
• "They have a great selection of bagels, cream cheeses, smoothies, and all at a great price for the size and quality."
• "I think the bagel with cream cheese is around $6, which is great for the high quality of the bagel."

Cons:

• "So tired of getting up charged for toppings and then getting barely any."
• "The price jump from about a dollar for a plain bagel to over five for cream cheese is brutal."
• "Food is not cheap (think $14/bagel) and there isn’t much space."
• "I just paid $16 for a bagel and iced coffee."
• "I got the pizza bagel for $18 which I perceive as a bit pricy."
• "Expensive $$$$ at $4.90 for a bagel and schmear."
• "Docking a star for the price, because I paid over $11 for it..."

Order Accuracy & Delivery

Pros:

• "Ordered delivery and they still came warm!"
• "They were nice enough to cancel the old one and send her a new one to the correct address."
• "In covid world walk up window was safe and efficient."

Cons:

• "You don’t pick up the phone and does not reply to the voicemail."
• "There is no chance to reach you out via the phone."
• "We received our bagels/cream cheese/salmon 3 days past our requested time and specified delivery date."
• "I think they got my order wrong and I wasn't awake enough to say anything."
• "Asked for a toasted bagel ... 25 minutes later, got a cold, stale bagel, not toasted."
• "I asked specifically for strawberry jam and receive some jelly spread that doesn't resemble a strawberry or jam at all."
• "But, you may not want to order online."