Gyu-Kaku Japanese BBQ Reviews Summary

Category: Japanese restaurant White Plains, New York

Address: 159 Main St, White Plains, NY 10601, USA

Phone: +19143585206

Rating: 4.5
based on 262 reviews.

Food Quality

Pros:

  • "They have an excellent selection of food and high quality meats."
  • "The cuts of meat are marinated to perfection."
  • "The food was amazing and definitely different from the usual norm."
  • "The beef had a great texture."
  • "The food was amazing, and so well seasoned."
  • "The food is excellent! The Miso Chili Wings, Garlic Noodles, and Chicken Katsu are to die for!"
  • "Food is absolutely delicious and tasty! The meats were delivered to the table by course so the table weren't too crowded."

Cons:

  • "The New York Steak was absolutely disgusting. I couldn’t even chew it."
  • "It was overpriced and I felt as if I got deli shavings of meat."
  • "The food was disgusting. The food had an unearthlike appearance."
  • "Everything is extremely salty, quality of the meat is not great."
  • "The cooking completely ruined the meat."
  • "The steak in a bowl that you cut with a scissor was so fatty it wasn’t even enjoyable to cook it."
  • "There were three different steaks, all taste like the same thing: burned rubber."

Service

Pros:

  • "The staff are super nice and helpful."
  • "Our service was excellent. Impeccable really."
  • "The server was very attentive and checked in with us often."
  • "Everyone was attentive and friendly and service was fast and with a smile."
  • "Our server Carmen was very sweet and helpful."
  • "The staff was kind, welcoming, and patient."
  • "The severs are all so nice and made sure we were having a great experience throughout the night."

Cons:

  • "He spent the remainder of our meal coming back to the table and awkwardly inquiring how things were going."
  • "They tell us to limit stay for 90 minutes? Well, that depends on service, which was slow."
  • "The service was poor and the food was mediocre."
  • "The service was HORRIBLE!!!! Had to ask numerous time for simple thing like forks, wasabi, & water."
  • "The service was just awful. Our server was kinda slow and pretty rude."
  • "Service is bad: not attentive."
  • "Service was slow and there was a change of servers in the middle of our meal."

Atmosphere

Pros:

  • "Truly a FUN environment to enjoy good food!"
  • "Fun experience, great atmosphere even during these restricted times."
  • "Great place both for their food and their COVID protocols!!"
  • "Very relaxing atmosphere, very chill."
  • "Even with Covid, there is still a very nice date night atmosphere."
  • "The atmosphere and ambiance was great."
  • "It is a fun place for a group of friends, family, or even having a date."

Cons:

  • "The place needs some serious maintence, it looks like a cheap take out restaraunt."
  • "It was then a big rat walked across the ceiling."
  • "Also, it was freezing so we had to wear our jackets throughout our entire lunch."
  • "The prices to do not match its appearance (expensive!)"
  • "The decor and finishes are terrible and the bathroom(single) is disgusting."
  • "A bit cramped."
  • "First thing the place was dirty the plates were all oily and spots on them the table wasn’t wiped."

Pricing

Pros:

  • "It's great value for the money."
  • "Pricing is fair in terms of what you are getting in my opinion."
  • "You can’t beat the prices for regular price and happy hour!"
  • "The prices are incredibly reasonable, so you won’t break the bank by ordering more."
  • "Price was more than reasonable because we literally ordered a ton of stuff."
  • "Prices are good and portions are large."
  • "Great price, especially for the happy hour."

Cons:

  • "$38 for a strip of meat & a small bowl of rice? Ridiculous."
  • "It was overpriced and I felt as if I got deli shavings of meat."
  • "Really good options but a little expensive!"
  • "It's just not worth it to pay $150 for this meal for two people and we didn't even get any drinks."
  • "This place is pretty expensive."
  • "Great place, but you certainly pay a premium if you pursue the packages rather than the à la carte menu."
  • "I had to go to the hospital because they poisoned me!"

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