Sky Zone Trampoline Park Reviews Summary

Activities and Attractions

Pros:

• "Tons to do to switch things up when they get bored at one station."
• "Everyone in my party was happy and had a great time."
• "There are a lot of different things to do that are good for all ages of kids and teens."
• "They had tons of things to do and lots to explore."
• "Excellent mix of trampoline courts, foam pits, rock wall and obstacles."
• "There was fun activities for kids and adults from free jumping, dodge ball, foam pits, and a wall climb."
• "I like the new additions of the rock climbing wall and halfpipe wall climbs (like from ninja warrior)."

Cons:

• "I can't really see a person going longer unless they add some additional activities."
• "Came here and a lot of sections are closed off."
• "They dont have up to date obstacles, the square foam blocks look out dated and worn."

Staff and Customer Service

Pros:

• "What makes the experience is the staff. They were so positive, encouraging and helpful."
• "The absolutely amazing manager, Malda, and her unbelievable crew of team members made our night one we will definitely remember."
• "The staff there is great! I especially want to appreciate Thomas, Hunter, and one of the Leads."
• "The young lady at the front desk didn’t seem to be enthusiastic about her job, but she was very patient and kind."
• "Jamir was our Party Host. He did an awesome job, very friendly, great interaction with the kids and made sure to do everything just the way we wanted."
• "The staff is very nice and helpful."
• "The staff was super friendly!"

Cons:

• "Most workers are chatting or mingling with guests or other workers."
• "Not exactly sure what the employees are paid to do. They stand around talking to each other, messing around, not supervising."
• "Horrible Manager, I believe her name was Sandra."
• "Terrible customer service."
• "Staff was rude ! No one was supervising the kids."
• "Very poor customer service."
• "The employees are horrible."

Price and Value

Pros:

• "Price is very reasonable and included in the price is the socks!"
• "This place is fun and worth your time, not too pricey either."
• "The prices were very reasonable the shirt and socks we're definitely at good value."
• "It definitely is a good value for the money though."
• "We love visiting this park, affordable and great time for family fun."

Cons:

• "Way too expensive, $400 for an hour of jump time for 15, and if all 15 don't show up you still get charged for them."
• "Way too expensive, $400 for an hour of jump time for 15."
• "It's a little expensive if you don't have a membership but it's worth it to get your kids off the electronics."
• "I felt $76 for 1 hour of family fun was a tad on the high side."
• "Way overpriced and the staff had no control over the kids."
• "This place is overpriced, for larger families this place will cost a fortune!"
• "Food was good but overpriced."

Cleanliness and Maintenance

Pros:

• "This place is so awesome and clean."
• "Really impressed. They have been open for about 3 years but the place still looks new."
• "The facilities are clean and look good."
• "The staff was amazing and accommodating, the entire establishment was spotless."

Cons:

• "Bathrooms were not cleaned."
• "It was dirty in the food area. So many drinks were spilled. No one cleaned them up."
• "This place smells, bad. Sky zone needs a good wash with all the kids who come and go out of here."
• "The upper lounge area is filthy."

Safety and Supervision

Pros:

• "The manager here runs a tight ship which is cool to see."