SY Studios - Hair salon Reviews Summary

Category: Hair salon

Address: 469 Ramapo Valley Rd, Oakland, NJ 07436, USA

Phone: +12016440641

Rating: 4.9
based on 240 reviews.

Staff and Service

Pros:

  • "Kelly is the best. If you're looking for an esthetician (and more!) I have to recommend her hands down."
  • "Samantha gave me a haircut and I loved my results."
  • "Thanks to Sam for saving my hair! I came in with dry and damaged hair. Little by little she gave me the right cuts to help it grow without sacrificing my length."
  • "Stef was great and super personable!"
  • "Jessica has been doing everything from my color, to haircuts and blowouts. She delivers every single time."
  • "Cristina blew out my daughter’s hair perfectly…. My daughter has a lot of hair and it’s very challenging and she did it flawlessly."
  • "I got my hair done by Stef. She was amazing!"

Cons:

  • "Horrible!! The owner has zero personality!! They cut my hair off when they added my extensions and denied they did anything wrong.."
  • "Showed a picture of how I wanted my hair and the owner Sara tried to say oh it’s because it’s not curly."
  • "Place has zero Atmosphere!! Extremely Disappointing!!"
  • "The bleach was left in my hair too long and caused the hair around my hairline to break, leaving me with significant hair loss."
  • "This is the worst hair salon I have ever been to. The color is absolutely terrible."
  • "The response from SY Studios is just for show. They don't care about how poorly I was treated."
  • "However, she did so with such force and roughness that my head was being shoved all over the place!"

Salon Atmosphere

Pros:

  • "SY studio is so cute clean and cozy. Everyone is super nice!"
  • "This salon is beautiful, clean, and the whole staff is very sweet and professional."
  • "Sy Studios is one of a kind. Everything beauty all in one! Not only is it beautiful, it’s a super clean salon."
  • "Beautiful salon space and excellent service."
  • "The environment was extremely vibrant and warm and my stylist, Stefanie, is amazing with her work."
  • "Beautiful salon. Convenient location."
  • "The salon itself is clean and stylish, adding to the overall positive experience."

Cons:

  • "The decor is minimalistic and chic but the service is flat."
  • "The worse hair salon I ever been to."
  • "I was there for 5 hours with no good results."
  • "Spent money for something that didn’t even look like I went to the hair salon to do my hair."
  • "Instead, I got a complete highlights to my very short hair with no toning afterwards. I hate the brassiness."
  • "I was seated in the chair to be washed (extremely cheap & uncomfortable chair)."
  • "Is that how you hide bad hair jobs by styling it."

Customer Experience

Pros:

  • "Wonderful experience with a very friendly staff."
  • "Loved my first time at SY Studios! They were friendly, welcoming, and easy to talk to!"
  • "I enjoyed my time at Sy Studios and will be back!"
  • "Please do yourself a favor and go to this salon because it is AMAZING!"
  • "Such great energy here."
  • "Loved how welcoming and hospitable they were here."
  • "Everyone is very welcoming and nice! They let you know every step that they’re completing and take care of you very carefully."

Cons:

  • "I don’t recommend this place."
  • "Horrible horrible job and service."
  • "When I came in she didn’t greet me, she just lead me to the sink to get my hair washed. While washing my hair she wet my entire shirt."
  • "I told her how unhappy I was with my hair and she didn’t even attempt to fix it only showed up to back up her staff."
  • "My hair was done 3 times in one day and still didn’t look the way I wanted."
  • "Walking into the salon the women are so friendly sweet and are so pleasant my experience here was absolutely wonderful."
  • "She came after leaving and said I will give you a discount, her discount was the free hair cut that took 1 min to do."

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