Michele’s Station Square Hair Salon Reviews Summary

Stylist Expertise and Results

Pros:

• "Tina is an artist when it comes to hair!"
• "Julz colored, cut, and styled my hair. She did an AMAZING job and I am officially icy blonde!!"
• "KRISTIE is an absolute rock star stylist! She carefully listened to what I was looking for, mixed up some magic potions and voila!"
• "I just went for my prom hair and showed her my hairstyle and she created exactly what I wanted!"
• "Ariana took my thick, dry over processed hair and literally turned it into something I didn’t recognize."
• "Juliette did my highlights and hair extensions and hair cut and style. She is amazing she did an amazing job."
• "I love my new look and my hair is healthier than ever."

Cons:

• "This was the first salon to ever put color in my hair so I didn’t even realize how AWFUL it was until I decided to try a new hairdresser."
• "There is absolutely no dimension to my hair and it looks nothing alike!"
• "I ended up with BRASSY GOLD 'highlights' if you can call them that and basically the life was sucked out of my hair."
• "It hurts me to write this review because I really loved the people who worked here. But looking back, I can’t even believe what was done to my hair!"

Customer Service and Salon Atmosphere

Pros:

• "The owner, Michelle, is absolutely the sweetest person and absolutely understands what it means to be in a people servicing business."
• "Everyone is extremely caring and kind, and of course talented!"
• "The staff here are top notch talented professionals as well as patient and sweet."
• "Michelle the owner is ever present and not only welcoming but offers a helping hand or second opinion whenever needed - as do the other stylists, really great collaborative salon."
• "Everybody in here is friendly, the salon has a lot of energy, it's clean and the atmosphere is great."
• "Salon itself is both chic and comfortable, other staff are very friendly and professional."
• "The place is gorgeous, the location is perfect (right in the middle of downtown), everyone there is always friendly."

Cons:

• "I will NEVER go to this place EVER again! The owner is a CrackPot!!"
• "STAY AWAY. Michele is VERY unprofessional."
• "She breathes down all the stylists neck and if she doesn't like the way something is done, she will go out of her way to correct the stylist and comment (mostly negative)."
• "This past May was my senior prom and I had scheduled a hair and makeup appointment with Erica 3 weeks in advance and had also paid the deposit... just to find out Erica isn’t even at the salon."

Professionalism and Reliability

Pros:

• "As a professional hair care manufacturer, we seek salons who are education driven and who constantly push for their stylists to learn and apply their knowledge to be the best hairstylists to their customers."
• "Have been a regular client for about a year... Never had a bad or mediocre experience, always professional, always willing to accommodate me."
• "I highly recommend going here for big projects or routine trims."
• "All of the stylists can be constantly seen cleaning up and organizing."
• "I enjoyed her conversation, advice and overall professionalism! Her salon was super clean and covid 19 safe!"
• "I have never experienced such wonderful customer service."
• "I trust them and I know that I can go to them and walk out with exactly what I wanted!"

Cons:

• "Place doesn’t care about potential clients… left several messages to make an appointment and not one person called me back."
• "I initially called the salon on 11/11 at 11:56am to try and schedule a makeup trial... Saturday and Sunday came and went with no call."
• "Thank you for ruining my hair, Christmas Eve & Christmas."
• "I tried texting and calling her but got no reply till later, the owner then tried calling her and found out that Erica put me in for the wrong date and was currently at a different event."