"Keith knew exactly what to do! Loved the end result."
"Alex is exceptionally talented— he gave her an incredibly flattering cut and the best highlights she’s ever had."
"Nica was my stylist, she is extremely talent and delivered an amazing job with my hair, love the result!"
"Sam knew exactly the type of style that would match well with me and he did not disappoint!"
"Keith had never met me and transformed my hair from stripe-filled, faded color to a perfect hue of blonde."
"Nicole knows what she’s doing, she suggested the best cut and color for my hair and she was 110% accurate, it looked fantastic."
"I had a great experience with Alex and finally walked out with exactly what I had asked for."
Cons:
"Overall bad experience. Wouldn’t go here if you want skilled hair coloring or cuts."
"But what I got is a shaggy, uneven haircut."
"I was in shock when I paid $156 for a single process color and a head full of wet hair."
"I had asked my hairdresser, David, to cut my hair so that it was at the midpoint of my chest... he botched my haircut."
"Sadly Keith is not a competent colorist."
"Asked for layers and the hairdresser ended up giving me a mismatched cut."
"Possibly the worst men’s cut and color that I’ve ever had."
Customer Service
Pros:
"I was reassured to find that Nica and Sam takes covid precautionary measures very seriously."
"Sam was able to help me out despite not being officially open that day!"
"Everyone was extremely nice and friendly."
"The receptionist and shampoo assistant were very friendly."
"Friendly and professional service to book an appointment."
"The team is very professional and they are taking great preventative measures for the COVID-19 situation."
"They're very serious about PPE and temperature check, one more plus too."
Cons:
"No one apologized or made any attempt to compensate me."
"I was called 20 minutes before with a vague explanation that I had to go to another salon."
"They were rude when I booked over the phone, hanging up before I could ask for the stylist's name."
"The receptionist was rude and tried to rush me out the door when I was trying to explain that the cut and color wasn’t what I wanted."
"Very bad service, dishonest family who make money from gullible customers."
"Before I even decided what I wanted to do, the front desk young lady said it’s customary for a fifty dollar deposit, and I said I don’t really want to do that. She said well, than I won’t be making your appointment."
"Burnt my hair twice. When I asked to fix it, they stopped serving me."
Salon Cleanliness
Pros:
"Overall very clean and nice (ceilings needs a little attention, noticable when looking up from the hair washing station) and would go again!"
"Very clean salon!"
"Amazing service with clean and comfortable environment."
"Both salons are very nice looking, clean and great products."
"The inside of the salon was aesthetically pleasing as well."
Cons:
"Ceilings needs a little attention, noticable when looking up from the hair washing station."
Value for Money
Pros:
"The best part was, it was very affordable for the quality of the work."
"The price is perfect too!!"
"Price was more reasonable compared to other salons, especially for a simple cut."
"The prices are really reasonable especially for NYC."
"Cost is very reasonable and it's a local shop that's been in the neighborhood for 15 years!"
"Also I was shocked by the incredible price. It was about the same as I had paid a stylist in Kansas City for a half head of highlights and a cut."
"Also, very reasonably priced."
Cons:
"Beware of a possible scam. Their prices on the website are nowhere near accurate."
"I was in shock when I paid $156 for a single process color and a head full of wet hair."
"The prices has went up. I always get a haircut wash and trim for $47 dollars and this time it was $73."
"It is always helpful to communicate to new clients what your pricing policies are when making a reservation, especially if you don't have a website for clients to obtain information like costs for highlights, single process, etc..."