"This place has everything.....Video games, food and snacks, an amazing ninja warrior course."
"The whole Sky Zone Team was very hospitable and wonderful to work with."
"The facility was very nice and well kept."
"Everything was really clean and organized."
"The place is always clean."
"The facility is well kept and the equipment is well maintained."
"Nice clean place though and my 6 yr old daughter loved the foam pit!!"
Cons:
"Dirty facility, more rules than prison and their customer service is a bad joke."
"I was overwhelmed with the strong odor of urine."
"Half the place is under major construction but not blocked off in any way."
"Everything at this SkyZone feels and looks very worn and old."
"The carpet around the trampolines is very stained and dirty, and needs replacing."
"The only downside is that the place could be cleaner and the restrooms are never any better than tolerable."
"It was crowded, hard to find a place to sit."
Staff and Customer Service
Pros:
"Workers are so friendly I had an issue today with my Groupon and the guy let me in with my five kids for free."
"Kaila got everyone checked in quickly so they could enjoy themselves."
"Tara was an awesome MC for our party."
"The party host was great too and seems to really enjoy her job."
"Dwayne was PHENOMENAL! He literally made the birthday party absolutely perfect."
"Annie was amazing to work with while planning and even greeted us when we came in."
"Staff is always cool and friendly."
Cons:
"Music that is playing in HIGHLY inappropriate for children."
"One of the staff was very rude and impolite."
"They totally ignored us laughing the entire time and walked into the back."
"Please hire staff that doesn't see color because she was terrible."
"The rep Dustin was particularly rude and unreasonable."
"Horrible customer service when you call....first you will hold for 10min just to get some rude guy to answer the phone."
"Most of the staff was miserable and unkind."
Value and Pricing
Pros:
"I think we spent 600 for about 30 'jumpers' Little pricey but fun."
"Less expensive than a movie and popcorn."
"You can't beat the value with an annual pass."
"Their summer unlimited jump membership for $50 is the best!"
"The prices are descent as well."
"I usually get the deal through Groupon. The price is definitely right!"
"I was able to find a great Groupon deal 4ppl for 1hr for only $44 bucks!!"
Cons:
"Also the price of a party is insane."
"Way too expensive & not accommodating to children under the age of 3."
"Now when I am trying to book another e birthday party for my son this month they have increased the pricing from 26.99 to 36.99 which is like too much."
"They were out of half of the items on the food menu and what they did have, was ridiculously expensive."
"The snack bar prices were high."
"The prices are a bit expensive but really worth it."
"It was a horrible experience. The system was broken and the waivers didn’t work."
Safety and Accessibility
Pros:
"Friendly staff, even when reminding people of the rules."
"The environment was very friendly and safe."
"The staff is very careful when it comes to safety, but also will keep you happy!"
"Gives them an outlet for all that pent up energy. Safe place."
"The facility is as safe as this inherently risky activity can be without seeming oppressive."
"A great place for our 2 yr old grandson and friends!"