Walmart Reviews Summary

Customer Service

Pros:

• "Was very clean and the woman working in the female clothing department was so helpful."
• "I have noticed a definite improvement in their people skills."
• "Barbara The team leader is amazing, she goes above and beyond for the customers at Walmart."
• "The staff is always friendly and services my vehicle on time."
• "This store greath the manger is always kind the employees r super I love this store keep up the greath job thank you every one super happy Thursday guys Michael the manger is always up too par on the store they have a picture perfect store a1store."
• "The employees however are always super nice."
• "Staff is friendly and knowledgeable of where things are."

Cons:

• "Charged me twice for one item and lied and said it wasn’t on my receipt."
• "The lady at customer service was nasty no reason for how she treated us."
• "honestly i felt uncomfortable when i went in to buy some stuff with my younger sisters because the cashier was talkin about her personal life."
• "Beware buying gift cards - had the cashier try to scam me."
• "The woman name Grace works in costume service, She is so rude and impatient, and gives every customer a bad attitude."
• "Horrible c/s! Asked a kid working there where the cordless batteries were God forbid he walk us there over a couple aisles and help."
• "Employees seem like they don't want to be there. They are rude and the management does not know how to convey a simple message."

Store Layout and Stock

Pros:

• "They had the body creams that I needed."
• "Their layout is incredible. Very organized."
• "This Walmart is clean and the shelves are well stocked."
• "Quality walmart, not the biggest walmart but has mostly everything you need, no fresh fruits or vegetables but it's usually pretty quiet in there and very clean."
• "The store always seems well-stocked and clean."
• "Centereach Wal-Mart has the largest and best stocked refrigerated and frozen section hands down."
• "Store is clean, neat and well stocked."

Cons:

• "Understanding this is a busy store but between the lack of check out registers and the Constant Empty Shelves most times it’s not worth the time to shop there."
• "Don't EVER go to this Walmart on a Sunday after 12 noon for groceries. It looks like the apocalypse is about to go down, bc the shelves, refrigerators, and freezers are practically void of everything!"
• "Merchandise is poorly organized."
• "Much difficulty to find replacement light bulbs for globe light bulbs for ceiling fans."
• "They were out of many of the items I needed."
• "The people who work here are nice. But no matter what day or time I go here, the store inventory is empty."
• "The selection of merchandise is poor. Only single items are available where once there were many."

Checkout Experience

Pros:

• "There were plenty of registers open on my last visit and the line moved quickly, no complaints."
• "Went To garden center in Centereach what a pleasure The cashier knew exactly what I was looking for knew exactly where I could find it and so polite and kind She was a person maybe 45 or 50. IT was a pleasure going on her line."
• "No waiting in the check out line."
• "The store was empty on Saturday because of all the rain. No lines at checkout.. what a pleasure."
• "Always come to Walmart for Oil Change. Was done today at a VERY timely manner."
• "Got the tires done quickly and the service guys were really friendly."
• "I enjoy shopping at Walmart, the store is well stocked, priced reasonably, clean and I always try and utilize the self checkout to get out of there quickly."

Cons:

• "Not enough register open place makes millions and can't have more registers open pretty sad."
• "Always check the price on the register whatever they show the price on the tag in the shelves is not scanning what the price it’s big scam here."
• "Too crowded the checkout lines were packed."
• "The lines are ridiculous at this store during rush hour times.Not enough registers open,standing online for a good 20 minutes just to get the register to pay."
• "out of 20 or so checkout lines, '1' was open! And of the 20 or so self checkout stations 4 were open!"
• "Waited 45 min to check out, all the while listening to everyone complaining."
• "Shopped in store at 9:00 AM and was rewarded with no regular registers open...self checkout was the only option."