Walmart Supercenter Reviews Summary

Category: Department store Fullerton, Pennsylvania

Address: 2601 MacArthur Rd, Whitehall, PA 18052, USA

Phone: +16102669645

Rating: 3.7
based on 476 reviews.

Customer Service

Pros:

  • "Andrew was very helpful and pleasant with order."
  • "The Wal-Mart associate was bet professional and polite yet friendly and helpful."
  • "The last man that had brought stuff out to my car was extremely nice and helpful."
  • "Managers and employees alike are ok. Never had problems with any of them and they're all willing to help when needed."
  • "Associates were both friendly and helpful."
  • "Had picked up my items one time and Nicholes was beyond helpful!!"
  • "The people that have delivered to my house have always been nice and respectful."

Cons:

  • "Hardly any cashiers at the customer service desk."
  • "Customer service for returns is always under staffed."
  • "The manager at this location is one of the rudest people."
  • "When you do find an associate they always respond with, sorry not my department."
  • "Most of the time the employees are helpless, they do not know where things are or they are unable to understand what you're asking."
  • "They literally follow you through the whole entire store, I couldn’t even get my full groceries."
  • "Customer Service should have people that is prepared to serve the clients."

Cleanliness

Pros:

  • "The store was clean and very well organized."
  • "Store was clean, mostly stocked, bathrooms were adequately clean..."
  • "Everything was clean and isles were clear."
  • "However I found it to be a pleasant clean Walmart."
  • "The building itself is nice, clean, big."
  • "The store was nice and clean."
  • "I really like how they keep this particular Walmart clean and organized."

Cons:

  • "Dirtiest Walmart I've ever been in. Trash cans outside were overflowing."
  • "dirty parking lot!!! the inside was dirty."
  • "The belt that the food runs on is very filthy."
  • "Bathrooms are trashed."
  • "Stores are barely stocked, clients and clientele are rude and it appears dirty."
  • "The store was dirty, trash all over inside & the parking lot was even worse."
  • "This place is always dirty, disorganized and never has their shelves stocked."

Stock and Availability

Pros:

  • "It's always stocked with everything you need and looking for."
  • "Walmart has a wide range of goods for sale, at a reasonable price."
  • "Everything you need is here at a cheap price and on top of that they all have order pick up."
  • "Most Walmart are great.. but since pandemic nearly everybody everywhere out of stuff.."
  • "It's usually very clean, well stocked and the people are friendly."
  • "You can get just about everything here!"
  • "Love shopping at Walmart. They have most of what I need for every day living."

Cons:

  • "Walmart was trashed. Shelves were bare."
  • "The shelves always seem empty and disorganized."
  • "I can never find anything there it's mainly always empty."
  • "Never a good time to come here. Always packed always dirty."
  • "The store is filthy, employees are unhelpful, shelves are bare."
  • "A lot of empty shelves thru entire store & every aisle is cluttered looking messy."
  • "They never have anything stocked. Shelves are bare. Long lines."

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