Walmart Reviews Summary

Product Selection and Pricing

Pros:

• "They have a good selection of toys and the prices are better than most places."
• "I go and pick up a few select items every 2 weeks dog food because Walmart has a bigger selection and it is cheaper."
• "Some of the cat food/treats is very well priced, and my guys have no issues that it's not a brand-name."
• "Walmart has majority of the things I need."
• "Great selection of grocery products, dry goods and frozen."
• "I do appreciate the large selection of kid’s clothing and sporting equipment."
• "It has most of them remaining departments of a Supercenter, like a pharmacy, electronics, toys, tools, home goods, etc."

Cons:

• "Not a super Walmart so they really don’t have that much compared to other Walmart’s."
• "The store was barely stocked and didn't carry most of the things other Wal-Marts do."
• "Out of most items in freezer section often."
• "Toy section for boys is never stocked abundantly or with the newest toys."
• "They are frequently out of items routinely. For example, I can't ever find crystal lite iced tea, ever!"
• "Didn't have half of the stuff I needed."
• "Selection of a lot of things is limited. Often there are mice running around in the pet department."

Store Cleanliness and Organization

Pros:

• "Always well stocked, check the clearance isle, sometimes good deals."
• "Service was excellent and the store wasn't crowded when I went."
• "Very well organized product display of different types & their use...."
• "Walmart in Boothwyn, Pa was an Awesome experience. Went early morning. The store was clean and well stocked."
• "They did have disinfectant wipes for the cart."
• "The place is cleaning up. They have rearranged the Auto Department, the Garden Department and cleaned up and reorganized their aisles."
• "It is stocked fairly well and mostly clean."

Cons:

• "It's just a mess, the staff seem to hate it there and the store is a mess."
• "The store itself is dirty, unkept, and very disorganized (especially the ladies department clothing section)."
• "Such a disgrace. Walmart should be ashamed. It's a total mess, everything is thrown all over."
• "This store is trash.. they didn’t have nothing…"
• "Walmart is just depressing. Nothing like what it used to be like!"
• "Filthy store, unstocked shelves."
• "Store looks dirty, even after the sprucing up they did last year."

Customer Service

Pros:

• "The cashier was amazing and I wish I got her name so I could praise her."
• "Two different times the night I went there I had trouble reaching stuff I had to ask two different employees if they could help me."
• "Staff is helpful and quick at checkout."
• "Customer service on the other had is very good and they really work with you."
• "A very friendly and helpful young lady named Samaya (sp?) told me that the customer service pick up desk actually closed at 8:00pm... However she offered to stop what she was doing and assist me anyways."
• "The people were very helpful we were looking for an item that said was in stock on the app but it wasn’t on the shelf’s so we asked an employee to help and they went in the sticks room and got what we needed. Great Service!"
• "And the staff is always polite and helpful; keep up the good work."

Cons:

• "Theyre so under employed that they can't even answer the phones."
• "This walmart is atrocious. Employees standing around doing nothing but talking and laughing while customers need help."
• "The worse customer service ever! Very rude, disrespectful & not helpful."
• "I had an item stolen from me behind my back and Walmart employees stated they didn’t see anyone on their cameras."
• "Cashiers for the most part are nice, but others including 'customer service' awful and rude."
• "The worst and most degrading customer service I've ever encountered once again with Walmart."
• "Customer service at this Walmart in non-existent."