Walmart Supercenter Reviews Summary

Staffing and Service

Pros:

• "Staff is always helpful and pleasant, young and older."
• "This review is for Jacob in electronics. He’s helped me several times and he’s seriously the best person they’ve ever had working in electronics."
• "Juvy went above and beyond to make sure she found this buzz Lightyear outfit in the back!"
• "A place to find all the things you may need and most employees are sweet to you and help you."
• "Many friendly employees however."
• "The staff was very friendly and helpful, helped me locate what I was looking for, and it was even on discount!"
• "Friendly staff. Always willing to help."

Cons:

• "Lack of staffing, lack of items, bakery is never staffed and items made wrong all the time free cake go here, deli always out of meats and cheese and always closes early due to staffing."
• "Most employees are... many not knowledgeable about items."
• "Not enough checkouts open for the volume of people."
• "Sometimes when I ask employees where something is I get, 'I don't know' then they don't offer to find it."
• "Check out not so good!cashier was rude!"
• "The lady door greeter treats you like a thief every time even if she sees you checking out."
• "Never enough cashier's on duty at front of store."

Cleanliness and Stock

Pros:

• "The store itself was nice, everything we were looking for seemed to be well stocked and everything clean."
• "The store was stocked, clean & checkout was quick."
• "One of the cleaner, nicer Walmarts in the Lehigh Valley."
• "Store is kept pretty clean."
• "The store is always clean and well stocked."
• "Always clean & stocked! The bathrooms are kept clean as well."
• "This Walmart was huge! It was a cool location to go to. Great parking. As Walmarts go this store was very clean, well organized and well stocked."

Cons:

• "This store has gone down hill. Items are all over the place if you can find them."
• "Grocery shelves are empty and no one's talking them."
• "Most Shelves are not stocked, not enough workers thought store."
• "Fairly clean but could use more attention to keeping their shelves tidy particularly in the home good areas."
• "Store is often times crowded and noisy."
• "The bathrooms are HORRIBLE && our worse most ignorant customers are the walmart workers."
• "This Walmart has a lot of empty shelves."

Customer Experience

Pros:

• "Thank you Walmart for recently added more cashiers instead of making us all goes to self checkout."
• "The service in auto department was great and Nate was kind & informative."
• "Touchless grocery pick up. Order on line, pay on line, go and wait until they come out, pop the trunk. They load everything."
• "Did an online order for some groceries... Very good customer experience."
• "This supercenter had everything i needed for my vacation in Pennsylvania!"
• "My boyfriend bought a Galaxy Watch for each of us and the girl in the electronics department who helped us helped tremendously."
• "Today I upgraded my father's phone. A very nice woman named Rose in the electronics department helped me with the AT&T upgrade."