Subaru of Cherry Hill Reviews Summary

Sales Team

Pros:

• "Mike Myles to be an excellent sales person, friendly, informative, and knowledgeable."
• "Josh in Sales has been such a tremendous help to us."
• "Vince is a great person and salesperson and made it the way buying a car should be!"
• "Christina Westphal was especially wonderful. Her knowledge of the vehicles and her demeanor were extraordinary."
• "Zack went above and beyond to ensure that my car-buying experience was nothing short of fantastic."
• "Peter was an excellent salesman, very professional and friendly."
• "Jimmy M is an amazing sales associate!"

Cons:

• "It took a little longer than anticipated to get my car title because of this, meaning I paid for a car that I didn't even legally own (yet)."
• "I was baited into paying sticker price for my car."
• "Had to call repeatedly throughout the week to get any kind of status update."
• "At first after taking delivery of my Outback and driving it home I was not happy with the amount or white noise from the mirrors road noise and engine/fan it sounded like a race car."
• "Seems kind of silly that a dealership would delay sales since the purpose of a dealership is to make a good sale with minimal transaction time to maximize their revenue."
• "They did not let me budge when I tried to haggle."
• "Had a pleasant experience turned horrible. Beware of Subaru of cherry hill, nj!!! The assistant manager is a slim!!!"

Customer Service

Pros:

• "The staff is friendly, professional and really top-notch!"
• "Transaction and negotiation was fair and relatively quick."
• "It was the easiest and most genuine car buying experience I could ask for."
• "The purchasing process smooth and hassle-free, handling all the paperwork efficiently."
• "Scott Bregman, an exceptional sales professional who went above and beyond the call of duty."
• "The finance team had us in and out in 10 minutes."
• "The entire car sales experience was SPECTACULAR!"

Cons:

• "Have a 2022 subaru forrester wilderness with 15k miles. Rotated tires myself and the tire pressure light wont go out."
• "The first time wasn’t a great experience because I was given no compromise on anything."
• "When the maintenance was done, she explained again why the maintenance took longer than usual."
• "Be mindful that they are not very communicative; you have to follow up with your purchase by calling regularly or you'll be placed on the back-burner."
• "Took 'em a long time to get me my license plates due to a glitch with the insurance."
• "I made repetitive calls to the dealership as I was waiting for my transaction to go through."
• "First and last subaru i will ever own."

Vehicle Quality

Pros:

• "We loved everything about the way the car drives and the information that Scott had to offer."
• "The car is in excellent condition and the dealer did a great job making it look like new!"
• "They took it to fix the outside molding..looks brand new."
• "The handling was great, the look was fantastic, and the price was what some company's are asking for used cars with much more mileage."
• "The Subaru Forester we drove was comfortable and easy to handle, it was great."
• "The amount of Safety features blew us away."
• "It’s a superior vehicle and was precisely what I was looking for."

Cons:

• "She was not comfortable in the larger luxury car."