Address: 945 Communipaw Ave, Jersey City, NJ 07304, USA
Phone: +15512776351
Rating: 4.8
based on 343 reviews.
Customer Service
Pros:
"Really good experience dealing with Abel and Hudson Subaru."
"Jonathan was helpful and patience. Gave me updates on my ordered car while waiting."
"Pedro is an amazing salesman! Pedro and his team made it very streamlined."
"The staff was awesome and we definitely will recommend the dealership to friends and family!"
"Exceptional service at Hudson Subaru."
"Johnathan Velez is great! He was knowledgeable and transparent with answering our questions."
"We're thrilled with our new Subaru, and will definitely be sending customers to Hudson Subaru!"
Cons:
"updating the review - down rating to 1 star."
"I am not having a positive feedback on Hudson.. sorry I'm new to NJ, perhaps the standards of service is different."
"The work they did was a failure."
"Beware."
"They clearly do not want to do business with an informed buyer."
"I had a terrible experience at the dealership yesterday - I came in at the request of their Sales Director Ashley, because they wanted to assess my current Subaru and make me an offer for a trade-in."
"I'm disappointed with Hudson."
Sales Experience
Pros:
"Recently purchased a 2024 Forester from Damion and it was the easiest car purchase I've made in my life."
"I had an amazing time shopping for my perfect car at this Subaru location."
"If you are in the greater New York City area and looking to buy a car, look no further than Hudson Subaru."
"One of the easiest most convenient ways I ever purchased a car was coming to Hudson auto group."
"I highly recommend Hudson Subaru for their customer-focused approach and dedication to creating a positive car-buying experience."
"This dealer has definitely gain a loyal customer."
"I'm so grateful for them allowing me to be independent again."
Cons:
"Our used car ended up failing inspection and would cost over $800 to fix."
"The finance associates (Gary) claimed to not know how lease pricing works."
Facility Comfort
Pros:
"The waiting room had the usual amenities(T.V., coffee, snacks...etc)."
Cons:
"The waiting room could be a bit more comfortable, or maybe have a ‘work-while-you-wait’ space."