Hudson Subaru Reviews Summary

Category: Subaru dealer

Address: 945 Communipaw Ave, Jersey City, NJ 07304, USA

Phone: +15512776351

Rating: 4.8
based on 343 reviews.

Customer Service

Pros:

  • "Really good experience dealing with Abel and Hudson Subaru."
  • "Jonathan was helpful and patience. Gave me updates on my ordered car while waiting."
  • "Pedro is an amazing salesman! Pedro and his team made it very streamlined."
  • "The staff was awesome and we definitely will recommend the dealership to friends and family!"
  • "Exceptional service at Hudson Subaru."
  • "Johnathan Velez is great! He was knowledgeable and transparent with answering our questions."
  • "We're thrilled with our new Subaru, and will definitely be sending customers to Hudson Subaru!"

Cons:

  • "updating the review - down rating to 1 star."
  • "I am not having a positive feedback on Hudson.. sorry I'm new to NJ, perhaps the standards of service is different."
  • "The work they did was a failure."
  • "Beware."
  • "They clearly do not want to do business with an informed buyer."
  • "I had a terrible experience at the dealership yesterday - I came in at the request of their Sales Director Ashley, because they wanted to assess my current Subaru and make me an offer for a trade-in."
  • "I'm disappointed with Hudson."

Sales Experience

Pros:

  • "Recently purchased a 2024 Forester from Damion and it was the easiest car purchase I've made in my life."
  • "I had an amazing time shopping for my perfect car at this Subaru location."
  • "If you are in the greater New York City area and looking to buy a car, look no further than Hudson Subaru."
  • "One of the easiest most convenient ways I ever purchased a car was coming to Hudson auto group."
  • "I highly recommend Hudson Subaru for their customer-focused approach and dedication to creating a positive car-buying experience."
  • "This dealer has definitely gain a loyal customer."
  • "I'm so grateful for them allowing me to be independent again."

Cons:

  • "Our used car ended up failing inspection and would cost over $800 to fix."
  • "The finance associates (Gary) claimed to not know how lease pricing works."

Facility Comfort

Pros:

  • "The waiting room had the usual amenities(T.V., coffee, snacks...etc)."

Cons:

  • "The waiting room could be a bit more comfortable, or maybe have a ‘work-while-you-wait’ space."

Thanks! Your review is awaiting moderation.