Cheng Du 23 Reviews Summary

Food Quality

Pros:

• "No matter what you order, you can always count on the food to be absolutely delicious."
• "The food is much better than many of the places I've eaten at in NYC."
• "The food is consistently delicious."
• "Authentic cuisine from their respective region in china."
• "EXCELLENT and AUTHENTIC!"
• "The food was fantastic."
• "Best Chinese food I've ever had. Period."

Cons:

• "We ordered general tso and orange chicken food was Luke warm tasted like yesterday food."
• "The food was oily."
• "Their Sichuan braised beef and fish entrees had too much peppercorn and spice, that it was overwhelmingly numb and uncomfortable to eat."
• "Food wasn’t warm! 3 of them were served cold."
• "Worst chinese food that I ever tasted."
• "Most of the food was good. But the General Tso Chicken was bland and flavorless."
• "The dish was a total grease pit."

Service

Pros:

• "Our waiter was good, and we left him a generous cash tip."
• "The service was top notch. Food came out real fast, didn’t have to wait too long."
• "Staff is friendly, quick, and attentive."
• "The wait staff was fabulous, too!"
• "Fantastic service and even more thoughtful staff."
• "The service is very nice and courteous."
• "Great staff who are fast, courteous, friendly, and go out of their way to satisfy."

Cons:

• "The wait staff is not friendly."
• "The service is a major problem there!"
• "The overall service quality was not up to par either."
• "Could not understand waitress, terrible, not courteous at all, made us feel uncomfortable."
• "Very poor service. The waitress was not pleasant, we had to wait a long time to be served,it's like they wanted us to leave."
• "The waiters rush you to make your order."
• "The service was HORRIBLE. DON'T GO!!"

Ambiance

Pros:

• "Large interior, deceptive from outside. Nice atmosphere."
• "Great for families as the location is very spacious."
• "The decor is authentically Chinese with large, beautiful murals."
• "The restaurant looks very nice with a huge fish tank right at the entrance, and a well decorated ceiling."
• "The atmosphere convincingly & ethnically Chinese."

Cons:

• "We were very disappointing that our food were served on plastic plates and cheap plastic utensils."
• "The interior design of Chengdu 23 I have to say is mediocre, nothing fancy, looks just like typical Chinese restaurant."
• "This made the place look like a cheap and dirty Chinese food restaurant, which it is not."

Value

Pros:

• "Prices very reasonable."
• "You cannot get a better value for your money at a Chinese place anywhere else in the area."
• "Price is affordable in $$ range."

Cons:

• "I asked for a small side order of broccoli in garlic sauce and paid $17."
• "Price on some things was a little silly."
• "Biggest issue is that it's too pricy, two main dishes and an appetizer for almost $50, and the portions aren't that big either."
• "Prices a little steep."