David Ezra Salon & Spa Reviews Summary

Staff and Service Quality

Pros:

• "David is an amazing colorist and cuts hair to perfection."
• "Tony did an excellent job on my hair today."
• "Marisol's blow out was by far the best."
• "TESS did my hair and let me say what a beautiful job!"
• "Gina is amazing!!!"
• "Brittany by far is the best hair dresser!"
• "Christina is the best! She gave me such an amazing haircut and blow out."

Cons:

• "Told the stylist what i wanted and they disregarded what i asked for and cut and styled my hair how they wanted to."
• "It was not a great color experience on my hair."
• "I never write a review but I am so upset. Eryn did a balayage and I left with my hair orange and a horrible cut."
• "I wished she had truly listened to me because if she had, the hair on the back of my head would not be all cut up, choppy and unruly."
• "I don't think that the esthetician was knowledgeable of her products."
• "I’ve been going to this salon for years and I have to say this was my worst experience with Cina."
• "I got up out of the chair, went back to the reception in tears demanding to see a manager."

Salon Atmosphere and Cleanliness

Pros:

• "The salon is super clean and the staff are very nice as well!"
• "Very modern, upscale salon, in the heart of Wayne."
• "The salon is welcoming, clean, so professional, and they have massage seats while your getting your hair washed!"
• "Lovely new location."
• "The salon and spa is beautiful with a chic, high-end feel."
• "The salon is extremely clean and very well organized."
• "This place is bright and spacious and the staff are all friendly and inviting."

Cons:

• "For the top dollar they charge there and vast amount of new space they certainly could find a little privacy for a make up session."
• "Did not enjoy having it done out in public next to the cash register."
• "The inside of the stations are quite dirty and compacted with old cut hair on the floor where it meets the bottom of the station/walls."
• "The parking is nuts very confusing."
• "The hair services are good but the owner is creepy."
• "Very Unprofessional. Never go back again."
• "Putting everything together and building a nice, appealing place is not the one make your business work."

Customer Experience

Pros:

• "I am always well taken care of by this wonderful salon and spa."
• "AMAZING place and REASONABLY PRICED."
• "I am very pleased and you would be too."
• "Every person that I met gave excellent customer service and my hair/makeup came out beautiful!!"
• "Absolutely LOVE this place."
• "The staff is phenomenal, the facility is extremely clean."
• "The services here is friendly and they care for their customers comfort."

Cons:

• "Today the women at the register For some reason told me it was $45."
• "No one recommended any follow-up services or appointments."
• "The front desk girls were very UNfriendly, almost stuck up."
• "Not happy with the service. Booked appointment for me and my son. He waited on a couch for 2 hours only to be told that nobody can take him today."
• "Horrible place we called in advance saying we may be 10 to 15 minutes late and they would not budge."
• "The manager (Julie) was very rude did not find a solution and threaten us to pay or she would call the police."
• "Please do not go to salon, as they will rip you off and perform horrible services."