Deka Lash Reviews Summary

Customer Service

Pros:

• "Amazing service I love it so peaceful and good service very polite and I love my lashes very quick and overall just outstanding!"
• "Super friendly environment! Very professional and clean."
• "The service with the workers were amazing, Very friendly and attentive."
• "I love the membership packages, and Emily was great at explaining the details of it."
• "The lash techs were very friendly and took the time to figure out which lashes would blend best with my natural lashes."
• "They have a great staff that are welcoming & very professional."
• "The staff I encountered were all exceptionally nice."

Cons:

• "I highly DO NOT recommend this place and will not be returning EVER!!!"
• "He was completely unaware of the problem I was referring to. He was very defensive, rude, and condescending."
• "The manager was extremely unprofessional and rude."
• "Instead I was laughed at and harassed by every employee in the establishment."
• "No responsibility was taken, absolutely zero accountability or attempt to make it right."
• "The current manager at this facility is not helpful at all, and decided to just blame the previous manager for a problem."
• "Unprofessional and very misleading staff. The monthly membership is a scam."

Lash Quality

Pros:

• "Jen my eye lash technician was the best! She knew what lash would best fit my eye shape!"
• "I loved how my lashes came out ! Thank you to Kelsie who did my lashes!"
• "The finished product was gorgeous, and I walked out Deka Lash Salon feeling so confident!"
• "I had them done on Sunday, and four days later I haven't had any eyelash loss and they look perfect."
• "The lashes stayed on for over a month and looked perfect."
• "I had them for more than two weeks and they still looked amazing."
• "I am absolutely in love with the way they look and feel; all natural!"

Cons:

• "Overpriced and completely not worth it in my opinion."
• "I had bald spots everywhere and more noticeable on my right eye."
• "Got my lashes done.. this morning.. half of them have already fallen off."
• "60% of my lashes came out by the next morning."
• "One Girl that worked on me put so much glue on my right eye that it caused damage to many of my lashes."
• "I had such a bad experience with the lashes they were very itchy a few of the eyelashes were poking my eye."
• "I woke up the next day with a pillow full of lashes."

Professionalism

Pros:

• "Looking forward to continuing visiting Stephanie at Deka!"
• "Every time she does my lashes, they come out gorgeous."
• "Stephanie was so professional."
• "This was my first experience ever!!!! I appreciate how the technicians were professional."
• "The stylist Brianna was gentle and very professional and knows what’s she is doing."
• "Thank you Jennifer for your wonderful talent and your professionalism."
• "Very informative and you can tell she really loves what she does."