Les Gateaux de Marie - Bakery - Cake shop - Café - Upper East Side Reviews Summary

Customer Service

Pros:

• "Maria and her team were so wonderful to work with."
• "She listened intently, offering expert suggestions while respecting our ideas."
• "Damien took my order, made the entire process quick and easy."
• "The staff are so kind! We ordered one cake but we didn't have any ideas, and they helped us a lot!"
• "The staff are always super friendly."
• "Marie and her team were so accommodating, kind and professional."
• "The customer service was impeccable! She made me feel like I was at home."

Cons:

• "Nothing exciting about this place. You’ll find better options around, I promise."
• "Ordered a cake for my daughter’s birthday... Won’t be going back."
• "Cake arrived and it had NO grass and a tiny plastic unicorn. For $270, it was such a disappointment."
• "The spoken ingredients made it sound like it would be great, but I felt that it did not come close to that."
• "The 4.8 rating for this bakery will likely drop when more people review this."
• "Strawberry tart ($8) with barely strawberries on it because owner probably care about the money rather than the quality."
• "I wish they had more indoor space for a leisurely coffee and pastry."

Cake Quality

Pros:

• "The cake was masculine and elegant, with a delicious aroma that wafted through the room."
• "The rainbow cake is super fluffy and delicious mouth watering."
• "The cake had four layers of different types of mousses, and the hazelnut flavor really stood out to me."
• "The cake was stunning, one of a kind and so delicious (kinder cake is a must try)."
• "Marie had outdone herself. So fresh and yummy, with so many different layers and flavors."
• "The cheesecake was a hit with everyone in the office."
• "The cake was very well done. Very close to identical of the photo that I provided to Marie."

Cons:

• "As someone that loves sweets, I can tell you with 100% certainty that the cupcakes and icing are box cupcakes mix and premade icing."
• "Croissant ($4,50) with the quality of a deli store croissant."
• "Very expensive for poor quality product. Triple chocolate mousse ($7) very blend."
• "I ordered a slice of the dark chocolate cake. It lacked texture, flavor, and value($9)."
• "The cake looked great but it was incredibly dry. As soon as we started cutting into it it crumbled like sawdust."

Value and Presentation

Pros:

• "And above all, the cake was reasonably priced."
• "Their presentation of ready-made sweets was gorgeous, whimsical, and enticing."
• "Everything has been so delicious, fresh, and tasted homemade."
• "You can taste the quality of the ingredients and the perfect balance of flavors."
• "Every treat is made daily and tastes so fresh."
• "The artistry was evident in every intricate detail – from the flower arrangement to the elegant tiers adorned with flawless fondant."
• "The cake was delivered and set up seamlessly, without a single hitch."

Cons:

• "Nothing exciting about this place. You’ll find better options around, I promise."
• "Cake arrived and it had NO grass and a tiny plastic unicorn. For $270, it was such a disappointment."
• "The spoken ingredients made it sound like it would be great, but I felt that it did not come close to that."
• "The 4.8 rating for this bakery will likely drop when more people review this."
• "Strawberry tart ($8) with barely strawberries on it because owner probably care about the money rather than the quality."
• "I wish they had more indoor space for a leisurely coffee and pastry."