"Everything is always right on the spot and fresh."
"Best Babka I've ever had!!! Perfection."
"Their chocolate babka, is sinfully tasty."
"One of the best croissants on the UWS. Egg sandwich is so fluffy and delicious. Almond croissant was delicious and flaky."
"Got a potato bureka, spinach bureka (puffed pastry). Both were great, very fresh and great taste."
"The mushroom quiche is a work of genius!"
"The best chocolate babka in town."
Cons:
"The Apple Strudel is overpriced, and not worth it."
"Today I ordered the chocolate croissant and it was stale. Definitely not baked today."
"The olive stick bread was not special at all."
"The cooked cauliflower dish is rather bland and mushy."
"Neither the Jewish baked goods nor the French ones have any flavour resembling authenticity."
"The hot chocolate was actively bad. It tasted like Swiss mix and dirt mixed with half a cup of sugar."
"Unfortunately, I found it to be very small and quite dry/over-baked, which is pretty disappointing for $15."
Customer Service
Pros:
"The service was friendly and fast even during the morning rush."
"Staff is very helpful and super friendly."
"The staff is always friendly and the atmosphere is warm and inviting."
"Breads Bakery's customer service is awesome."
"The staff is friendly, helpful, and efficient."
"Very good and personal interaction with the bakers, even when super busy."
"Kind and attentive staff."
Cons:
"The guy that was serving me on July 1st, 2021 at 5:15PM, light color hair, was the worst jerk and the rudest person I have been served by."
"Coffee & Focaccia were mediocre, service is poor/unprofessional."
"I also didn’t get the most welcoming vibe by the counter stuff."
"Food is good but the level of customer service is just terrible, they lied to me about my order."
"The workers were super judgemental and rude to me."
"Such rude and disgusting behavior."
"Bread and pastries are great here, but customer service is dreadful!!"
Price and Value
Pros:
"A little on the pricey side but.. hey, it's NYC! And I'd gladly pay for the quality they provide."
"Flaky croissants, great coffee, nice outdoor seating. Just a perfect place for taking a rest after walking in Central Park and sheeps meadow. Reasonably well priced for an expensive area."
"Price might be high, but value is up there, too."
"Everything is a bit on the expensive side - but at least it tastes good."
"It’s still delicious and probably dangerous to do the two for $30 deal because you’ll eat one whole."
"They have a great selection of fresh-made bread, sandwiches, salads, and bakery goods."
"The chocolate babka bread is so delicious, it's a MUST."
Cons:
"The Apple Strudel is overpriced, and not worth it."
"It was essentially a $6+ of steamed milk with a tiny hint of chocolate :("
"The Japanese cheapness in me thinks that the price here seems to be high."
"Unfortunately the pricing is insultingly exorbitant so as an UWSider I would not and do not shop at this bakery."
"The $$ rating doesn't reflect how expensive this store is: $5-8 before taxes for most items."
"Shame on them for price gouging of the Israeli donuts during Hanukkah."
"The hot chocolate was actively bad. It tasted like Swiss mix and dirt mixed with half a cup of sugar."
Ambience and Seating
Pros:
"The coffee is great and there's seating outdoors as well as indoors."
"Very pleasant ambient and good service."
"Fantastic! Everything from the quality of the baked goods, the coffee and the very friendly staff!"
"The outside seating was also great."
"Ambience: The store is bright, clean, and the staff is super duper friendly."
"This place slaps when visiting at the end of a work day to relax and just people watch."
"Great bakery and kind staff."
Cons:
"The place doesn’t have seating options inside and few tables outside."
"There's not a lot of seating indoors and it's a little tight."
"Location is not the greatest as it is under an extinct movie theater which is dingy especially on darker days."
"We had to stand because of lack of seating inside, it's a small place and it was packed."
"Mmm! Everything Yummy...If the tables are all taken, which is often the case, just pick up your delicious pastry and sit at the open space atrium across the street."
"Don’t buy into the hype. There are plenty of other places in the city worth visiting."
"I arrived at a busy time and felt super rushed."
Coffee and Beverages
Pros:
"The coffee is great and there's seating outdoors as well as indoors."
"They are also almost the only place in the neighborhood that sell Tea made from Fresh Mint Leaves and water."
"The friendly staff helped me choose an amazing coffee."
"The hot chocolate was really good! They made it by melting chocolate!"
"Great coffee also. Do recommend."
"Best hot chocolate in the US."
"Great customer service and very delicious coffee! The ladies were very kind to us."
Cons:
"The only thing is the coffee which to my opinion is not at the same level of the food and place."
"Especially when asking for extra-hot, the coffee is still just at regular temps."
"Not the greatest coffee/espresso, just standard."
"Caveat: Many a cappuccino was watery or thin. Espresso drinks are not their strongest quality."
"When we both got close to the bottom there was so many coffee grounds I had to spit it out."
"I was sad to be told they didn't serve any iced coffee at this time."
"The hot chocolate was actively bad. It tasted like Swiss mix and dirt mixed with half a cup of sugar."