"I am giving them four stars because the staff was very friendly and even though I had to wait, my food was very fresh."
"White Castles is my next favorite chain after Chick FIL A. This location always have fresh food and friendly staff."
"Employees were awesome, never complained once and had my order ready in ten minutes."
"For the area this place is located, one would assume you're going to get terrible customer service, but... this place has some of the nicest employees and has for YEARS."
"Gotta say the young men that we're working there last Sunday morning were by far the most pleasant n friendly fast food employees I've dealt with in a long time."
"I'm very satisfied with their service. Polite, attention if my group of people needed anything."
Cons:
"The evening shift/night shift is HORRIBLE!, from the management down to the entire crew, don’t know how to greet customer when placing order."
"Most of the employees are great except for the lady with the short gray hair."
"The staff was a little rude."
"Lazy lazy lazy Worst white castle in New Jersey by far."
"Screw this White Castle. It is dead to me. Seriously."
"Late night/overnight going here is a disaster!!!! Too many drunk people, rude, non listening employees."
"This has been my second time that I've come here and is always the worker is so rude."
Food Quality
Pros:
"White Castle really hits the spot, especially after a nice night at the bar."
"Been to a good hand full of these restaurants and this one was clean and the food was fast as well was made just the way you would see it on the pics throughout."
"I’ve never had a problem with this particular White Castle, love the fresh sliders, fries, onion rings ohhh and the tasty mozzarella sticks."
"Memories of .10 burgers when I was a kid is hysterical to me. The flavor of White Castle burgers cannot be duplicated..Loved them as a kid love them now!"
"The food was hot, fresh and tasty."
"Great sliders. Great service."
"White Castle is always a staple either you like it or you don't but this location is pretty spot on always prompt service and I believe they're open 24 hours or really really late."
Cons:
"Terrible, the food was harder than a rock and the meat was cold soggy and wet, the employees were swearing like no end and the bathroom looked like it never was cleaned!"
"Please check your drink before drinking. Found a dead fly in my drink as soon as I finished drinking it."
"My order was wrong and had to be redone."
"The sandwiches were sloppily thrown together and tasted awful, the cheese wasn't melted and the fish had a bad after taste and cooked too hard."
"Small burgers didn't taste good were very soggy."
"The food was good but it was luke warm when they gave it to me."
"Lazy lazy lazy Worst white castle in New Jersey by far."
Order Accuracy
Pros:
"Now this location(Broadway, Newark NJ was spot on. I ordered my food the gentleman working the drive thru was pleasant and even helped me save a few bucks."
"I absolutely love the breeze of ordering my food through the app."
"I placed my order online and upon arrival my order was hot, packed, and ready."