Giovanna's Cafe Reviews Summary

Category: Cafe

Address: 19 E Main St, Ramsey, NJ 07446, USA

Phone: +12018255835

Rating: 4.7
based on 122 reviews.

Food Quality

Pros:

  • "This was the first time my husband and I have eaten here. AMAZING, DELECTABLE, SAVORY, and FIT FOR THE GODS."
  • "Delicious food, really good banana bread, and everyone who worked there was so sweet and attentive!"
  • "The food was amazing, staffs were so lovely."
  • "The Avocado Toast was PERFECTION. The Beast was AWESOME. The Live it Up lived it up to its name. The French Toast was light and tasty."
  • "Food is amazing and consistent. What I would say is that the 1 Waitress who is rushing to serve us is for sure has to change her ways of not rushing customers to eat."
  • "Their menu has so many options and the food is always fresh and delicious!!!"
  • "The food is made to perfection."

Cons:

  • "The restaurant was fairly loud so not particularly great for conversation if you have any hearing challenges."
  • "The Avocado on toast was not the best, a little soggy."
  • "This place was Denny’s quality for twice the price."
  • "The ingredients just lack good quality."
  • "The omelettes were ok but over cooked and a little burned on the outside."
  • "Salads with missing dressings and lacking their main ingredients, orders half served/forgotten."
  • "The cold, dead atmosphere is more than enough to keep me away forever."

Service

Pros:

  • "Give Giovanna's a try; it just might become your favorite go-to place!"
  • "The service was awesome thank you for hiring Jessi and the host was so friendly!"
  • "Very welcoming and homely, with servers casually speaking like friendly neighbors!"
  • "So well run, with an attentive and prompt staff that does not skimp on the friendly accommodating attitude."
  • "Wonderful bistro for breakfast and lunch serving Italian themed dishes. Friendly staff and the owner is there overseeing everything. Highly recommended. Also BYOB."
  • "Even at peak times service is fast."
  • "The staff were attentive, warm, and extremely friendly."

Cons:

  • "After describing Sunday morning specials you go to order one and they tell you they won't be available for a few more hours!!??"
  • "The staff, while pleasant, seem not skilled for customer service."
  • "Not a great place to go if you are vegan--I don't think my brother was able to have anything on the menu without asking for lots of substitutions and changes."
  • "The service was AMAZING... My one complaint pertains to the owner/manager - an older woman with straight brown hair. She was very condescending and critical to her staff (who had been working hard during a lunch rush) within our earshot and it put a bad taste in our mouths."
  • "Ask for a special gluten free banana bread and they ran out??!!"
  • "The hostess's only response was to shrug her shoulders."
  • "The service was poor."

Atmosphere & Decor

Pros:

  • "The place is like an oasis .. food is amazing. Service is remarkable and the decor is cozy and homely."
  • "Great vibe."
  • "Everything is made fresh; served with a smile & love."
  • "Perfect spot for breakfast!"
  • "An extremely friendly staff (they were great with my kid)."
  • "The owner is a very attentive and professional host."
  • "What a great place! Everything is made super fresh. Lots of choice. Very cosy and warm interior."

Cons:

  • "Street parking only."
  • "I personally hate going here."
  • "The inside lacks ventilation and fresh air, only getting the cooking fumes."
  • "Lady who owns the place has SOME REAL issues, runs around all day SCREAMING at employees..."
  • "The only downside is that when it's busy, the wait time is long. We have waited .45 mins for a table."
  • "I'm not giving Giovannas Cafe any of my money because I know it's unappreciated."
  • "Terrible service. The owner skipped us over after waiting 30 minutes because friends of her's showed up & got sat immediately."

Value

Pros:

  • "Two meals and piece of blackout cake plus a cappuccino came to $40 w/tax."
  • "We thoroughly enjoyed Giovanna’s family meal last night -chicken spinach lasagna, salad & bread- it was fresh, delicious & what a great value."
  • "The Special Omelet had sausage and peppers, yum!"
  • "Ordered in advance. Picked up THE MOST DELICIOUS sandwich, ciabatta bread, grilled chicken, melted gruyere, arugula, spiced mayo, that I have had maybe ever."
  • "The food reflects the price."
  • "Cheese steak sandwich had Sautee onions and plenty of thinly sliced steak. It was delicious."
  • "Food is always AMAZING for a very fair price."

Cons:

  • "This restaurant is not okay it's GREAT. We eat there regularly and everything is always terrific from the food, the wait staff. the decor and the cleanliness all stemming from the wonderful owner Giovanna and her daughter Gina!!!"
  • "Food is overpriced for this dungeon find yourself a better place THERE ARE MANY UP AND DOWN MAIN STREET dine elsewhere without so much screaming from the kitchen!!!!!!!"
  • "Pretty disappointed for what I paid."
  • "Service is OK but today they would not serve me the same meal I have had for my last 5 visits."
  • "However the service we had was awful."
  • "Slow forgetful service."
  • "Usually pretty good but was placed on hold for over ten minutes for a togo order, clearly forgotten about."

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