Uptown Veterinary Associates Reviews Summary

Appointment Availability

Pros:

• "Getting an appointment was very easy."
• "They offer Saturday appointments."

Cons:

• "Good luck getting an appointment. They don't seem like they care about maintaining patient relationships."
• "While the care seems okay the total lack of availability for appointments and a total lack of flexibility forces a lower rating."
• "They just keep taking appointments and appointments to the point that you will need to wait two months to schedule a visit."

Staff and Veterinarian Attitude

Pros:

• "Dr. Obernesser is the kindest and friendliest vet I have ever seen."
• "Every vet tech and doctor I have met there has been helpful, knowledgable, and compassionate."
• "All the techs are capable and caring, and you really get the sense that everyone there treats your pets like they're part of their own family."
• "Everyone at this location is kind and understanding, and are very helpful in recommending products and treatments."
• "The staff at this location are always incredibly wonderful and sweet!"
• "Everyone here is kind, friendly, and competent."
• "They are kind and really care about your animal."

Cons:

• "Beware all vet techs, vet assistants, and vet receptionists—do not work here. Ina Obernesser is an abuser."
• "Dr. Sarah Sullivan is a terrible communicator, makes sweeping assumptions, and is condescending!"
• "Literally the most unprofessional vet I have ever experienced."
• "The vet who saw my pet spoke to me in very harsh terms, telling me that I was basically 'killing my dog' because I was feeding her twice a day."
• "Just wanted to warn you all to stay far away from Uptown vets in Manhattan. They are incredibly disorganized and unprofessional."
• "Dr ina obernesser is extremely difficult and judgmental person. I would never recommend this place!!!"

Cost and Pricing

Pros:

• "I honestly thought it was going to cost me a fortune... BUT NO."
• "And, they are very sensitive to cost and are up front about treatment options."
• "My bill seemed big until I looked at the line item list and everything seemed reasonable, we just had a lot done that day and it adds up quickly."
• "In terms of pricing they are significantly cheaper than AMC and other vets we used before."