David's Bridal Freehold NJ Reviews Summary

Customer Service

Pros:

• "Chrissy was absolutely amazing. Gave us the greatest experience, she was so sweet, helpful and just over all wonderful."
• "Elaine was wonderful right from the jump, explained clearly how it worked and if we needed anything to just ask."
• "Jill makes you feel so special and gives different ideas on how to tweak the dress to your dream specifications."
• "The store manager Jennifer is awesome."
• "I love me some KAREN at the David’s Bridal in Freehold!"
• "Ivy at David’s Bridal is truly exceptional! Her knowledge, professionalism, and helpfulness made my experience outstanding."
• "Thank you ladies so much for the amazing experience picking my dress!"

Cons:

• "The staff was beyond rude right out the gate at 1020 when the store manager said u will wait another 11minutes we are not open yet."
• "Went here expecting to have a good time but it was to complete opposite. First the place was dirty."
• "The attendants are HORRIFIC, unprofessional, backhanded body shaming, and ignoring anything you tell them to push what they think you should like."
• "This is genuinely the most offensive and insensitive customer service I have seen in retail. 0/100 recommend this location."
• "A group was there with two kids screaming and running around the entire time while your staff just stayed up front doing nothing."
• "Had the worst expedience of my life with their seamstress did not make a bride feel good about herself at all very degrading."
• "Honestly the customer service was gone in this store today was all for yourself. I will never return."

Dress Selection & Quality

Pros:

• "David’s Bridal was a dream to work with, I was a wedding guest at a more formal wedding and needed a gown."
• "I ended up saying yes to a gorgeous dress that I love everything about."
• "I SAID YES TO THE DRESS!!! Elaine was amazing!!!"
• "Overall a 10 out of 10 experience."
• "I feel like Cinderella and David’s Bridal my Fairy Godmother."
• "David's bridal made my dreams come true! I said yes to the dress!!!"
• "I had the most wonderful experience finding my dream dress at this David's Bridal!!"

Cons:

• "The place was dirty and the selection was minimal and the dresses looked like they were put through the mill."
• "Their selection and size range is limited."
• "Dress selection and quality has declined."
• "The selection was minimal and the dresses looked like they were put through the mill."
• "Couldn’t find a single dress I liked or any of the other bridesmaids liked."
• "The quality of dresses here honestly wasn’t the besssssst but we had a great experience and would definitely come back for non-wedding dresses."
• "I can’t believe they tried to give me my dress with holes in it and they thought it was okay!"

Alterations & Fittings

Pros:

• "She was super friendly and went above and beyond to get my dress altered."
• "My bustle came out great."
• "Ana, the seamstress was so wonderful and so sweet and hemmed the dress perfect!!"
• "Met with Ivy for alterations. She was AMAZING! made my daughter so comfortable and relaxed."
• "Mary has helped me a lot to navigate this daunting experience of finding a wedding dress."