Galia Lahav SOHO New York City Reviews Summary

Category: Bridal shop New York

Address: 155 Wooster St, New York, NY 10012, USA

Phone: +16466775147

Rating: 4.9
based on 103 reviews.

Customer Service

Pros:

  • "Most Galia boutiques I've been to have really amazing service."
  • "Amy was professional and positive, making the experience special and fun!"
  • "The entire day was a dream come true and I am still beaming from the experience."
  • "Amy was my stylist and I could not recommend her enough! She made my experience so fun and memorable!"
  • "Amy Townsley is a bridal consultant sent from the heavens."
  • "Amy was my stylist and I absolutely enjoyed shopping with her. Her energy, patience and professional knowledge made my bridal shopping experience so fun and special."
  • "I highly recommend this showroom, definitely ask for the incredible Jackie D.! Her eye is spot on!"

Cons:

  • "This is a so-called 'haute couture brand' with no service!"
  • "Even one star is overrated. The staff was rude and could care less about your appointment or your need."
  • "Galia Lahav did not offer any explanations, and I suggest that people avoid choosing this brand as they have no service and cannot guarantee quality!"
  • "I was very disappointed when I found out in early April that Galia Lahav Shanghai flagship store was shut down and couldn't provide any services for the dress that I purchased."
  • "Recently the middlemen who operated the flagship in Shanghai ran away with ~$1mm and scammed tons of brides."
  • "GL is NOT investing enough resources to vet these middlemen/suppliers or holding them accountable."

Showroom & Dressing Room Experience

Pros:

  • "The VIP area is GORGEOUS and was so spacious that we could all be comfortable for the time we were there."
  • "The store is beautiful and the dressing rooms are huge and nicely designed."
  • "The showroom is gorgeous and the dressing rooms are HUGE and well lit."
  • "The store is absolutely beautiful and the dressing rooms are spacious and gorgeous."
  • "The Galia Lahav showroom in Soho is absolutely stunning."
  • "The entire store is amazing. The whole staff was warm, welcoming and just overall happy for my daughter."
  • "Beautiful store and so many amazing gowns."

Cons:

  • "The dresses here are stunning, but parts of the dress I liked were a little too revealing for my wedding day."
  • "This made me suspect that my dress might be a fake!"

Dress Quality & Design

Pros:

  • "Supreme quality, craftsmanship and impeccable design of gowns."
  • "The dresses at Galia are truly one of a kind and the most beautiful I’ve ever laid eyes on!!!"
  • "The dresses are unbelievably gorgeous and the detail on them is unmatched."
  • "No one makes a gown like Galia Lahav. They are NEXT LEVEL."
  • "The level of details and craftsmanship are unparalleled."
  • "Found the perfect dress in what felt like such an effortless process and can’t wait to wear it!"
  • "The dresses here are stunning, one of a kind and the fit is incredible."

Cons:

  • "A lot of brides have had issues with both of their dresses and alterations at the LA location."

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