Bridal Suite Boutique Reviews Summary

Selection and Variety

Pros:

• "They exceeded my expectations with not 1, not 2, but 3 dresses that blew the previous dress out of the water!"
• "I visited sooooo many bridal stores and I felt this place had the most amazing dresses!"
• "There was a good variety of dresses to try on and pick from within my budget."
• "Truly all the dresses they have at BSB are gorgeous."
• "They had so many great dress options & styles, my mother & mother in law were both able to lock in their dream dresses also!"
• "SO many wonderful choices for any style can be found at BSB."
• "The selection of dresses they have in store are beyond beautiful and the customer service is amazing."

Cons:

• "The only thing keeping my review from being 5 stars is the cost of bridesmaid dress alterations."
• "While I was waiting I could over hear the customer who was trying to express his frustrations about the sizing of a dress."
• "During my fitting, my dress was brought in a lot which was very frustrating because a much smaller dress could have been ordered saving me a lot of money in tailoring."

Customer Service

Pros:

• "Lori was super helpful and I am so happy with the dress I found!"
• "Serena was an absolute sweetheart and really made us feel at home."
• "Courtney was absolutely incredible and kindhearted. She really took the time to get to know me as a bride and what I was looking for in a dress."
• "Everyone at the boutique is so sweet."
• "Jewel's accommodating nature, patience, and insightful perspective made the entire process a joy."
• "Hannah was amazing. She really listened to the aspects of a wedding dress I was looking for."
• "Courtney was our consultant, and she was incredibly attentive to all of my daughter's needs - she was kind and patient, and a complete professional."

Cons:

• "When the customer left, the girls in the store were mocking the customer."
• "I ran into an issue with one of the seamstresses (small black mark on bottom of dress and length of dress was cut a little too short)."

Store Atmosphere

Pros:

• "The shop is super cute, and the ambiance is second to none."
• "The fitting rooms were very clean and personal."
• "It is so nice inside, very clean and has spacious rooms for whoever you decide to bring to the appointment!"
• "The store was beautifully decorated and extremely clean which was especially appreciated given the current circumstances."
• "The boutique is absolutely beautiful and was exactly what I was hoping for in a bridal dress shopping experience."
• "The store is immaculate and I love that you and your guests get a private dressing room."
• "The store was beautiful and all of the staff went above and beyond to make us feel comfortable and welcome."

Cons:

• "However, once the dresses came in, they told us only the bride's dress could be altered there."

Personal Experience

Pros:

• "I cannot recommend BSB enough for all sizes and styles!"
• "They all made this process so much FUN and easy!"
• "Thank you to everyone at Bridal Boutique helping my daughter find the perfect wedding dress and my Mother of the Bride dress that made me feel glamorous!"
• "I recommend this place to any bride, if I could give them 100 stars I would."
• "I promise you that making an appointment at Bridal Suite Boutique will be one of the best decisions you've ever made :)"
• "Thank you everyone for making me feel beautiful!"
• "I would recommend BSB to everyone. I’m going back for my bridesmaids dresses and mother of the bride dresses. They are worth it."

Cons:

• "When I picked it up I noticed the straps were unchanged and still large on me, but it didn't matter because it was too late to get them altered."