Cake Lords Reviews Summary

Cake Quality

Pros:

• "Best red velvet cake ever. Moist and delicious."
• "The cake was THE highlight of my daughter's 4th birthday!"
• "It was a delicious and beautifully decorated red velvet and vanilla cake."
• "This cake was moist, light, and sweet without being overpoweringly so."
• "The cake was light and the best flavor ever."
• "The cake was so tasty and moist."
• "The cake was delicious, moist and beautiful!!"

Cons:

• "Went to this place cause i was craving a slice of cake. I bought a chocolate cake slice, and I was not too happy. It was super dry and didn't taste fresh."
• "The rainbow was warped with no stable backing to hold it up."
• "Hope the owner sees this to make sure not to give customers dry cakes."
• "However what I got didn’t even make sense."
• "We all agreed the cake was quite dry."
• "The picture was slapped on the cake not even folded or created to fit the cake."
• "It wasn’t visually appealing at all."

Customer Service

Pros:

• "The staff were kind and welcoming."
• "Wayne was very responsive and available to answer any questions I had whenever I called."
• "Wayne was kind, gracious and came through for me in a short time."
• "First and foremost customer service is exceptional."
• "Wayne was so flexible and chill about it. He was professional and it was executed on time."
• "The owner was incredibly nice and flexible."
• "The owner is very patient and kind."

Cons:

• "Now today I am inquiring about the cake and he is rude, raising his voice....poor customer service."
• "The person who answers the phone is extremely rude and unprofessional."
• "For one thing they have a phone number that no one answers."
• "I order cake for my son’s birthday and graduation because I thought it was the best bakery but it was quite the opposite when my husband went to pick up the cake they didn’t have it done my husband wait more than two hours but that wasn’t the most terrible thing whe we to cut the cake couldn’t because it looked like chewing gum."

Design and Customization

Pros:

• "The cake and Cake pops I ordered were very beautiful and detailed."
• "Wayne made a camera cake for my fiancé’s 30th b-day party and he nailed it!"
• "Had a a baby shower cake made for my daughter @ cake Lords OMG it was amazing the design was beautiful and the cake flavor and texture was great."
• "He delivered the cake as planned, the cake was a perfect replica of the sample I provided."
• "But our cake was gorgeous AND delicious."
• "Not only was the cake beautifully detailed and exactly what I envisioned for my baby shower, but it was delicious!"
• "The design was beautifully executed."

Cons:

• "The picture blocked the happy birthday verbiage on the cake looking at it from the front."
• "The rainbow was warped with no stable backing to hold it up."
• "However what I got didn’t even make sense."
• "The picture was slapped on the cake not even folded or created to fit the cake."
• "It wasn’t visually appealing at all."

Value and Pricing

Pros:

• "The quote was by far the best I found in the City."
• "The cake was reasonably priced, especially for its size."
• "My cake was so amazing and delicious I love my 30th Birthday cake it was exactly what I asked for."