"Best pho in town, or anywhere nearby for that matter."
"The flavors were unique, ingredients were high quality and everything was done quickly."
"Fantastic food, great service, friendly staff."
"Good and authentic Vietnamese experience. Food is great, well-seasoned and tastes so good."
"The Pho soups look beautiful, have wonderful flavor and are very filling, as is everything on the menu."
"The spring rolls are fresh, ginger dumplings are tasty and the pho is amazing."
"The food is always fresh and delicious."
Cons:
"The shaken beef I had was salty."
"Food was okay except much too salty."
"I had my worst fried rice ever in my life - It was not hot even when it came out of the kitchen."
"i think it's best spelt 'faux' since all the dishes we ordered were so sugary and msg laden."
"The food was good- not as good as I remember and a bit on the colder side."
"Not sure if it's because they're hurting from the pandemic but the last couple times I got spring rolls the rice paper wrappers tasted stale and like old freezer."
"They never get the order right and then try and blame the customer for the mistake."
Service
Pros:
"Staff is kind and always willing to help."
"Customer service is great. Always friendly even when busy."
"Service was pleasant and quick."
"Waitress was very helpful with catering to allergies and food restrictions."
"The service was quick and friendly and the murals around the restaurant are awesome."
"The staff are super-nice and food comes out very quickly."
"The service was great and the staff were friendly and attentive."
Cons:
"We love your food, but EVERY TIME we order in, something is left out/MISSING!"
"The restaurant was busy and service was slow."
"The only reason people want to come here is because they don't charge you for bringing alcohol in to drink, the food wasn't good, and the waitresses were rude and had an attitude."
"No hi, welcome, just downright nasty."
"Staff was uninformed and made the corkage fee on the fly. Staff demonstrated unacceptable attitude."
"But beware of the petite Asian woman, she barely came to our table to see if we needed anything or to even ask how our food was."
"I frequent this restaurant often, but if you place a dinner order at 7:33 pm... you might be met with a poor attitude."
Ambiance and Facilities
Pros:
"Absolutely loved this cozy place!"
"Hole in the wall, small seating, homey, family owned restaurant."
"The atmosphere is very unique and relaxing."
"The whole place is wonderful!"
"It's a pretty informal setting including the seating."
"Love this place! Very quaint and affordable and the food is outstanding!"
"Everything was phenomenal. I genuinely can't wait to get from here again."
Cons:
"Restaurant is somewhat small and could use a makeover."
"Bathrooms are especially in need of upgrading."
"They can charge much because they don’t have any competition around the neighborhood but their bowl of pho is like the Manhattan price."
"Something about the restaurant just didn’t feel as 'magical.'"
"I almost didn’t walk in the door because the outside didn’t give me a feeling that it was a clean, well-kept place."
"Good food they just refuse to give the bathrooms a face lift. They are disgusting and in serious need of renovations."
"The place itself is very small and crowded."
Value
Pros:
"Very good, huge portions and reasonably priced."
"Price was reasonable and excellent service."
"I also love that the plates are big and price is really good."
"Fantastic value for the money."
"Prices are very fair and service is good."
"Food is great and comes out quickly. Really good flavor and authentic Vietnamese food."
"Always great food no matter the choice."
Cons:
"They can charge much because they don’t have any competition around the neighborhood but their bowl of pho is like the Manhattan price."
"We also got charged for another entré because we asked to substitute the white rice for fried rice."
"Charged for making my pho spicy without telling me which wasn’t much but still was a surprise."
"BYOB is misleading. Went to eagle street location, just to be told that the corkage fee is $20 while the website says they allow BYOB."
"Good Pho with good portion but too expensive."
"They are busy with take out orders and have an assembly line on the middle table of the restaurant."
"The door kept being left open without anyone bothering to close it so we kept getting up (at least 8 times) to close it ourselves."
Dietary Options
Pros:
"Everything is so delicious. The best part is they are vegan, vegetarian and gluten free friendly."
"They promote using green products too."
"They are taking covid seriously."
"They also have Bubble Tea and BYOB."
"Also, no alcohol is served but you’re welcome to pick up a bottle of wine next door and bring it in."
"They don't sell alcohol.but you have a wine store next to it. You can bring your own wine and they will give you wine glasses to have your wine with your food."
"Slurping is encouraged (I love how it’s even stated on their menu)."
Cons:
"There are very few vegetarian options, and there aren't any vegan options."
"OH my!! If you are a Vegan DO NOT GO HERE."
"i think it's best spelt 'faux' since all the dishes we ordered were so sugary and msg laden."
"If I come back, I would like to try a different pho because I was not a big fan of the one I chose and neither was my husband."
"Receiving cold food (10% of the time I’ve ordered)."
"Not sure if it's because they're hurting from the pandemic but the last couple times I got spring rolls the rice paper wrappers tasted stale and like old freezer."
"The worest place ever! I waited 1 hour for my food."