"The dishes are delicious, exciting and satisfying, and from what I understand, this is authentic Vietnamese."
"The Canh Chua was pretty good. It had the right flavor balance and right mix of vegetables which is supposed to go into the dish."
"The chef’s special (spicy beef noodles) was really good."
"Probably the best Bún bò Huế you could find in the city."
"The pho had great beef flavor and was huge for only $14."
"The broth was super flavorful with perfectly cooked noodles and lots of tender meat."
"The bún bò huế was insane and the bánh xèo was extremely crispy!"
Cons:
"The food was ok, not as good as they used to be."
"The fried rice was incredibly bland."
"The chicken was fully bland (it was cooked, I guess) and they threw a couple veggies in a plastic tray."
"The food was not as flavorful or aromatic or hearty as I have expected Vietnamese food to be like."
"The spring rolls were chewy and never had any crisp."
"The appetizer, calamari tasted old and the chicken also did not taste good."
"The rolls were only stuffed with iceberg lettuce with minimal noodles or quality greens."
Service
Pros:
"The best thing was the service!!! The service the servicceeee was good!! Everybody was polite and well mannered."
"The waiters were really nice and they made sure you had everything."
"Service was great definitely 10/10 they were so sweet they even gave us free lime sodas to take on the road back home."
"The staff was very friendly and the service was pretty fast."
"The service was friendly and efficient."
"The servers were kind and attentive, the food was served quickly and was very delicious."
"Great service and they always greets with smile."
Cons:
"The young lady who was attending to us wasn't really friendly."
"The service was horrible and the bathroom omg it needs work."
"Service in the restaurant is pretty bad - no smiles, no one is nice to you, waiters are not very attentive."
"The staffs didn’t do anything regarding the noise level, and my ears hurt and taste buds dried after dining there."
"Horrible Customer service/management. I placed an order for delivery, which they totally botched! Upon calling to explain the situation, I was deliberately hung up on."
"Alright food. We sat down and waited about 30 min while everyone who arrived after us was served their food first."
"The Goi Cuong was decent but lack the herbs instead full of noodles."
Ambiance
Pros:
"It was a comfortable, quiet environment."
"Sao Mai (Morning Star) is pleasant with fake bamboo planters and dim lights that lend for a comfortable eating environment."
"The restaurant also has a very cozy familial vibe."
"Ambiance and decor is nice."
"The whole vibe was very friendly and relaxed."
"Refreshing spot for the East Village; very reasonable and sincere."
"The space is somewhat cramped but there was plenty of seating."
Cons:
"To add insult to injury, the ladies room was out of order and the mens room was filthy!"
"Only reason did not get five stars is because the restaurant smells funny, takes a while to get used to."
"It came quick to us that the acoustics there were deafening."
"Seating can be a bit cramped, between parties and place can seem louder than it is...not sure why."
Value
Pros:
"Portions are not huge but fitting for the price and taste."
"These are some large bowls so you’re definitely getting value here."
"It is a massive portion with a good amount of meat inside."
"Very satisfied! High performance cost ratio!"
"The prices are quite reasonable for the quantity you get, especially the soup."
"One of the best value pho places I have been to in the city."
"You just don’t get pho this cheap and good in NYC."
Cons:
"They give you a lot of stuff but they don't give you a plastic bowl to use. It is near impossible to eat straight from the jug of soup."
"However, I am quite sad that you do not deliver to my home address through seamlessweb."
"They tend to play loosey goosey with their cash only rule; for about 6 months they only took cash because their 'card servers were down'."
"I ordered the lemon grass shrimp with rice to go... I only had 4 shrimps... I am deeply upset... DEEPLY UPSET...."