Hanoi House Reviews Summary

Category: Vietnamese restaurant New York

Address: 119 St Marks Pl, New York, NY 10009, USA

Phone: +12129955010

Rating: 4.6
based on 305 reviews.

Food Quality

Pros:

  • "This place is hands down the best pho in the city."
  • "The Northern Vietnamese beef pho (Pho Bo Bac) is delicious and flavorful."
  • "The crispy bread and the bone marrow on the side is extremely unique but extremely tasty and like an included side dish to the main entree."
  • "The best damn pho in the city."
  • "The soup was so rich and the meat tender."
  • "The shaking beef and pho were scrumptious."
  • "Perfectly cooked rice noodles in Umami Broth."

Cons:

  • "Their Pho soup is sweet and not salty at all which I didn't like."
  • "The pho here was good, but unremarkable."
  • "The rice noodle is not the right one."
  • "From recent visits I've experienced inconsistent quality in food."
  • "The lamb in a leaf wrap was a bit over salted."
  • "The house specialty, the Hanoi Style Beef Pho With Bone Marrow was meh at best."
  • "But the rest of the dishes we had were bad to mediocre."

Service

Pros:

  • "Great service."
  • "Our waiter who was also the bartender was so sweet and helpful with recommendations."
  • "The service was really friendly and quick and I would definitely go back again and recommend to friends looking for great Vietnamese."
  • "Servers were very nice."
  • "Staff are friendly. Service is great."
  • "The staff are an amazing team who are very friendly, efficient, and thoughful!"
  • "Service is good as well."

Cons:

  • "The service felt super rushed, they kept coming to take plates before we were ready."
  • "The gestapo hostess was not nice."
  • "Overall the food was great, but the service was a bit lacking."
  • "The waitress was rude and disrespectful!"
  • "Most of the stuff was nice except for the waitress, at the end she asked if we want more water I said 'sure' she came back and poured it only to my friend completely ignoring me."
  • "The hostess was very friendly, however, I cannot say the same about the server."
  • "They were a little under staffed at a busy time when I went which slowed down my soup order."

Ambiance

Pros:

  • "In general, it is nice, interesting to find something which is 'very Hanoi' in middle of New York city."
  • "What an awesome spot to have in my neighborhood."
  • "Wonderful atmosphere, I observed several couples there on dates, perfect date night restaurant, small intimate, and warm."
  • "The outdoor dining setup looked well made although I didn't use it today."
  • "Love the ambiance of the place."
  • "The decor is very pleasant and reminds you of a normal restaurant in the Hanoi Old quarters."
  • "There's a gorgeous wooden booth-like area once you enter."

Cons:

  • "Only downside I’ve experienced on this place is the table that’s outside is very tilted, and wiggles a bit too hard that we almost split our drinks and the noodle."
  • "The ambiance is a bit claustrophobic inside, but the outdoor dining is equally busy."
  • "The place was overcrowded, extremely loud! We have to literally yell at each other."
  • "This place is really on the loud side for me."
  • "The place can get very crowded, don’t try to bring a luggage with you."
  • "For such a small space, their noise level essentially took over the whole restaurant."
  • "We were sat at a dingy corner but the food and service were great!"

Value

Pros:

  • "It is much pricier than other Vietnamese places I've been to but I think the higher quality justifies the price."
  • "Not that cheap for people perhaps used to traditional Vietnamese places, but overall fair value for the quality and creativity of the menu."
  • "The prices are reasonable."
  • "Pricing is reasonable."
  • "At $18, the price for the pho was pretty good for Manhattan."
  • "Service was excellent too."
  • "Amazing food amazing service I had the house special pho it was so good."

Cons:

  • "Overall, very overpriced experience."
  • "The food was very expensive."
  • "One House Special costs $26 and lacks any reason to warrant the price."
  • "It seems very pricey for what you get imo."
  • "For $18, there could have been more meat, but we are in prime wealthy collegiate and beyond real estate, so it wasn't entirely unsurprising."
  • "However, the portion size was a bit on the smaller side compared to other pho spots I've visited."
  • "Portion is rather small for $20+ Pho."

Thanks! Your review is awaiting moderation.