Taco Bell Reviews Summary

Customer Service

Pros:

• "Jeremiah was incredibly fast, curious and incredibly friendly. He took care of my order (Including my special request) with accuracy."
• "The gentleman that served me is a nice guy but overly friendly."
• "The drive thru workers were extremely nice, didn't rush to get to the next person, made sure you checked the screen, which is rare."
• "The employees were very friendly and tried to be as helpful as they could be."
• "They know how to give Professional customer service to hungry eaters with a smile that's how the job gets done.. even when extremely busy😁"
• "Drive-thru attendant very friendly and courteous, but they made order wrong didn't put standard toppings on my tacos ...spoke with manager assured me would be rectified and offered to fix next time I go there, all in all customer service is great just make sure to check order before leaving."
• "Super nice people here! The lady at the walk up winder was very friendly and made sure I got the service I needed."

Cons:

• "Associate was extremely rude and took forever to take my order."
• "Worst establishment rude ignorant customer service."
• "The employee never washed his hands.. and the employee turned out to be the manager on duty."
• "Some had extremely unpleasant personalities."
• "The Guy with Purple Hair is rude and obnoxious."
• "Just rude for no reason and all I wanted was my correction order."
• "Complained about my chicken tacos was greeted by mgmt with disdain and lack of care."

Cleanliness

Pros:

• "Deptford Taco Bell is the best taco bell I have ever been to, everything was super clean."
• "The staff there is amazing and the place is always clean."
• "I was pleasantly surprised with how clean the Men's room was."

Cons:

• "Food was good, staff was friendly, but the dining room was disgustingly filthy!"
• "The floor is full of cheese and other food and you can be there for an hour and still no one ever comes out to clean."
• "The dining area was dirty. Counters not wiped, trays not collected."
• "The food is always good, but the tables are always filthy."
• "It would have gotten 4 stars if the table me and my family sat at didn't have to be cleaned by me before we sat down."

Food Quality

Pros:

• "I love taco bell. When I feel something different I go taco bell."
• "I highly recommend this taco bell to first timers and true taco bell fans."
• "Great consistent food!"
• "They just prepare the food better than other locations and their staff are super friendly!"
• "Love this Taco Bell. I go here all the time and I've never had a problem with the service or the food."
• "The food was great. Fresh and tasty!"
• "Best tacos I have ever had."

Cons:

• "Chalupas were barely filled with anything (mostly just shell)."
• "Ignorant mgmt and lousy food preparation my Mexican pizza was sloppily made and broken."
• "Nachos and cheese got no cheese."
• "The food was okay. Nothing special. Rather skimpy."
• "Mostly the food its filling, always tastes delicious and their hard shell chicken tacos are outta this world."
• "I was very unhappy with the prices."
• "The crunchwrap supremes were anything but crunchy, and overall the sizes of the food were very small compared to other taco bells."

Order Accuracy

Pros:

• "Guy that made my food! Thank you this is the first time I got what I asked for!"
• "This Taco Bell is pretty good about making sure all the items are with each clients order except for the sauces."
• "Lucky for me, the guy making the food knew what goes in the Deluxe Cravings Box and make it for me."
• "One of the best Taco Bell locations! Fresh food made exactly to your request."

Cons:

• "They always forget nachos with cheese and you will hear them tell each other the baja is out yet they give you a watered down lightly colored drink anyway."
• "Ordered coke with no ice got a root beer with ice."
• "Your order will never be correct."
• "You guys gave me a broken taco, a cold taco, and the wrong taco."
• "Just went thru the drive thru. Got home and not only was my entire order wrong. But there's a dead fly wrapped up in the wrapper."
• "Every time I order there they mess up my order."
• "We ordered the Taco Burrito combo... But what we got was all hard tacos, no burritos."

Value for Money

Pros:

• "They corrected and didn't charge from me."

Cons:

• "I was charged 50 cents more than the website price for some reason."
• "I also asked for extra sour cream from my three tacos Supreme's and they said it would cost me another $0.60 it already cost me a $7.45 with a large drink which I was dissatisfied with."
• "$17 Dollars! That's how much I paid for a Chalupa combo."

Staff Personality

Pros:

• "And one register guy is awesome! They were busy one time and he kept people laughing even thought short handed."
• "Joel definitely deserves a big raise because he made my visit to taco bell enjoyable and not tedious or horrible."
• "Whoever the really tall guy is at the Deptford location, I think Joel was his name, honestly has the best personality I have ever seen in a worker at a fast food joint."
• "My experience was great because Joel the cashier has such a great upbeat happy personality and attitude it is contagious how nice and hard working he is."

Cons:

• "DO NOT GO HERE."
• "Don’t waste your time on bad service with Chipotle down the street."
• "Didn't go to taco bell but have in the past. Use to love it but their sodas machine hasn't been fix and it squirt out syrup which is nasty."
• "Wish I could give it negative stars. Worst service. Forgot to give me my drink."