The Social Reviews Summary

Category: Southern restaurant (US)

Address: 117 E Gay St, West Chester, PA 19380, USA

Phone: +16107383948

Rating: 4.5
based on 173 reviews.

Staff and Service

Pros:

  • "The staff was extremely friendly and helpful with it, I would definitely recommend having smaller scale events here."
  • "Our waitress was helpful and present without being overbearing."
  • "Went with a group and our waitress Allie handled it amazingly."
  • "The beer garden bartender was completely overworked and was still helpful, friendly and professional."
  • "Our waitress was quick, efficient, friendly, and very attentive."
  • "They treated us like queens- anything extra we asked for arrived immediately with style and a smile!"
  • "Service was top notch, waiter was on point and checked in the right number of times."

Cons:

  • "The only thing that was lacking was the s'mores lava cake. It just wasn't anywhere near as good as the rest of the food."
  • "I left my jacket at this bar on accident and I called 2 minutes after I left to ask them to hold it so I can come get it the next morning and they told me they couldn't guarantee that my jacket would be there the next day?"
  • "The hostess was extremely rude said they only had reservations."
  • "Our waiter forgot what we ordered and had to come back to ask."
  • "The service was lacking and disappointingly impersonal."
  • "Tried to get the attention of the server because my food was incorrect, but he was nowhere to be found."
  • "He was very inconsistent and aloof."

Atmosphere and Decor

Pros:

  • "Loved the atmosphere and decor!"
  • "Beautiful outdoor seating, was sat right away."
  • "Even the side VEGETABLES were tasty! Plus, they gave you so much food that we really felt like we got an excellent deal for the price."
  • "Great atmosphere and the food is great!"
  • "Great atmosphere! Decor is festive for Halloween."
  • "The beer garden was a highlight for me and my friends."
  • "I love the atmosphere, with the dark wood and rich colors."

Cons:

  • "I'd find another restaurant if I were you, these people don't know how to manage a restaurant."
  • "The restaurant is insanely loud so just know that going in."
  • "Can get a little loud for dinner conversation when the bands come on, so ask for quieter sitting if this bothers you."
  • "It was incredibly noisy even with a light crowd on Sunday evening."
  • "For the prices they charge for food and drink I would expect a better atmosphere."
  • "The food was pretty good but I couldn't get past the glow of a lottery machine?!"
  • "The atmosphere was terrible. The tables next to us were practically screaming."

Food Quality and Variety

Pros:

  • "Considering how great EVERYTHING was, I think we'd be safe to order completely different dishes the next time we come and still be thrilled."
  • "The food is amazing and consistent."
  • "We shared several menu items and not a single one of us was disappointed in any of them."
  • "The chicken and waffles is great!"
  • "The pistachio fried chicken and meatloaf and both were delicious."
  • "The southern fried chicken with andouille sausage and shrimp was phenomenal and the chicken and waffles are probably the best we’ve ever had."
  • "We shared a plate of wings wrapped in goat cheese and bacon which were excellent."

Cons:

  • "The pot roast fries were crazy salty."
  • "The food was good but a little overpriced for what we ordered."
  • "$89.00 for 4 of us, with 1 only having an appetizer. Overpriced for poor service and overall fair quality of food."
  • "This place was just ok."
  • "Everything tasted like pickles or like water."
  • "The Thai wings were not cooked enough."
  • "Admittedly everyone was telling me how good the jambalaya was so I tried it. I was not really impressed."

Value for Money

Pros:

  • "Even the side VEGETABLES were tasty! Plus, they gave you so much food that we really felt like we got an excellent deal for the price."
  • "They have amazing Pot Roast fries which are large enough to share with 3-4 people."
  • "Helpings are humungous. Two people can easily share one entree."
  • "The food was good, the portion size was normal and the price was reasonable."
  • "Generous portion sizes at reasonable prices."
  • "Food is delicious and the portions are large (enough to save half for next day!)"
  • "Portions were so so generous."

Cons:

  • "I didn’t realize I’d be spending over a $100 to basically serve myself."
  • "The food was good but a little overpriced for what we ordered."
  • "$89.00 for 4 of us, with 1 only having an appetizer. Overpriced for poor service and overall fair quality of food."
  • "2 plastic 8oz. cups (with ice) of Diet Pepsi was not worth $12."
  • "Drinks little pricey."
  • "Huge portion sizes (a bit ridiculous frankly)."
  • "Oh and insanely overpriced."

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