freebird kitchen and bar Reviews Summary

Category: Southern restaurant (US)

Address: 161 Mamaroneck Ave, White Plains, NY 10601, USA

Phone: +19146072476

Rating: 4.2
based on 260 reviews.

Atmosphere & Ambiance

Pros:

  • "Atmosphere was very nice comfortable pleasant staff."
  • "The ambiance and decor were nice."
  • "Atmosphere and decoration inside was great: clean cut and not excessive."
  • "It was a warm inviting atmosphere the music was good. it wasn't too loud but not too soft it was just right to allow for good conversation and enjoyment of the sound."
  • "The atmosphere is perfect for date night, ladies night or dinner with your family."
  • "The atmosphere was mixed with young couples, people celebrating and best friends hanging! It was just a great vibe!"
  • "Ambiance is truly great, super clean and cute decor."

Cons:

  • "Lights too dim over the toilets to see anything."
  • "The white server had some of the worst vibes I’ve ever experienced."
  • "A restaurant should make you feel welcome and the staff here just did the absolute opposite."
  • "The staff is extremely unfriendly and condescending."
  • "The atmosphere was loud and chaotic."
  • "We also felt racially profiled by the manager George!"
  • "The place wasn't bad enough to complain but I'd never go back."

Food Quality

Pros:

  • "The food was remarkable."
  • "The fried Brussels were amazing. Lobster roll was also amazing."
  • "The food is AMAZING here."
  • "The food was fabulous. I have never had a more tender pork chop cooked to perfection."
  • "Everything that we ate was phenomenal."
  • "The food was very very good!"
  • "The food was great, desserts amazing, drinks were great."

Cons:

  • "Both were not good at all..in fact, they should be removed from the menu altogether."
  • "They put wayyy too much spicy brown mustard."
  • "The pulled pork sandwich on a garlic butter pretzel bun. The pork was dry, no BBQ sauce in sight, there was no garlic butter or any other flavor, and the bun was soo doughy."
  • "Calamari was questionable. Lots of fry. Very thin slices inside."
  • "The food was not good!!"
  • "Wasn't worth the 50$ we spent on some flavorless chicken with a side of toast."
  • "The chicken wasn’t good at all, it seemed kind of raw; not too seasoned and super tough."

Service

Pros:

  • "The owner Suze was so sweet made us feel right at home."
  • "Met the other owner Nick and found out it was his birthday, very pleasant."
  • "Service is also pretty outstanding our server was pretty attentive."
  • "Our server and service was overall excellent."
  • "Alex our server was super knowledgeable & funny."
  • "Service was prompt and excellent."
  • "The Wait Staff was fantastic and friendly."

Cons:

  • "By the time we received our food not a single one of us was hungry anymore."
  • "After we got our food we had to wait forever to get our bottomless drinks filled."
  • "Service was ok?!? Waitress taking order he was so impatient."
  • "Service was THE WORST."
  • "The service was below average, had to track down the waiter to get the check."
  • "The staff was very disrespectful!"
  • "Waited over an hour and a half for 4 appetizers."

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