Grace Loves Lace - Philadelphia Bridal Boutique Reviews Summary

Customer Service

Pros:

• "Troi was so friendly and welcoming!"
• "Kamielle was fabulous. She made me feel really special and listened to all my feedback."
• "Samantha made me feel so comfortable and even had me crying in the dream dress."
• "Ashley was INCREDIBLE- the nicest and most helpful bridal consultant."
• "Madeleine was BEYOND amazing. She took everything I said into consideration, was extremely kind and knowledgeable."
• "Rachel Sauer she was an angel. The absolute best in so many ways! So helpful, patient and sweet!"
• "Kamielle was so easy to talk to & very attentive & helpful."

Cons:

• "I was excited to bring a friend in for her first time dress shopping but over the phone they seemed more interested in telling a friend that they don’t have dress styles they think she’d like to fit her venue instead of allowing her the chance to try on styles they offered."

Dress Quality and Comfort

Pros:

• "Their dress selections cater to brides looking for non-traditional, classic, simple, bohemian-inspired dresses."
• "Also the GLL dresses are SO COMFORTABLE and beautiful—they fit amazingly and don’t sacrifice style for comfort or vice versa."
• "The dresses are extremely comfortable and flattering."
• "These dresses are not only beautiful but SO comfortable!!"
• "The gowns are very soft and comfortable, even after just having a baby 8 months ago."
• "Every dress I tried on, I loved. I felt beautiful, they fit soo well and they were all super comfortable."
• "These dresses are stunning yet somehow feel like pajamas."

Cons:

• "Surprise the dress did not fit and impossible to alter to my body."

Store Atmosphere

Pros:

• "The shop was absolutely beautiful and the gowns were all gorgeous."
• "The store itself is gorgeous and so inviting."
• "Beautiful studio that’s very spacious."
• "The showroom itself is beautiful and cozy and the whole process was as low stress as possible."
• "The Philly showroom is STUNNING."
• "The showroom is clean + beautiful."
• "The Grace Loves Lace showroom is simply gorgeous … beautiful situated with some of the most stunning dresses you’ve ever seen."

Cons:

• "I had been to one other bridal salon previously and it was such a let down."

Value and Selection

Pros:

• "I also found the prices to be very reasonable compared to some other dress shops I went to."
• "The dresses here are beautiful and soooo comfortable."
• "The dresses are truly special and AFFORDABLE."
• "The Philadelphia store has a great variety of dresses to choose from."
• "They have every size and every dress for you to try on. The size you try is the size you buy."

Cons:

• "I unfortunately ended up not going with a dress from the store because there ultimately wasn't one that I could envision myself in, at least not for the ticket price."